8 Recipes from the Nonprofit Cookbook

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Every once a while I get a chance to infiltrate the campus of a major corporation like Microsoft. Usually it’s to beg someone to join our board or to be a sponsor of our annual event (ideally, both). These places are very different from nonprofits, but luckily, I’ve learned to blend in by using the lingo. Walking up to the reception desk, for example, I’ll pretend to say something on the phone like, “Yes, I know you’re cranking against deliverables–we all are–but the adminisphere needs the CRM to be in beta drop and repro by next week or we are all SOL, so tell your PM to get the chips and salsa buttoned down!” Except for my aura of stress and exhaustion, no one suspects that I am from the nonprofit world.

Until I enter the cafeteria. Did you know many big companies have cafeterias? Last month, I visited he one at Microsoft, and it is amazing! They have these cool stations, with different types of hot food. They even have vegetarian/vegan food. All for very reasonable prices. I get so excited seeing all this convenient and affordable food, freshly prepared every day, and it shows. I ran around, expressing delight at everything, embarrassing the host. “Dude, calm down,” he whispered, “It’s like you’ve never seen food before.” The forks and spoons are all compostable, made from potatoes. “This is totally awesome,” I said, chewing on a piece of Panko-crusted tofu, “This tofu tastes like childhood. And this fork is delicious!” Ah, to have hot food prepared for you every day, to eat with edible utensils!

“So,” I said, calming down, “would you consider joining our board?”

It’s disappointing to come back down to earth, where we have no company-sponsored cafeteria, where last week one of the staff interrupted me to ask whether there was any food left over from the meeting the previous night. Let’s face it, we nonprofit folks have different eating habits than the corporate types. First, because we don’t have the same financial resources. Second, we usually also don’t have a lot of time, since we’re always helping people and stuff. 

However, that shouldn’t mean that we can’t eat delicious, nutritious, and affordable meals. Also, we don’t like to waste food, and there is always a ton of food left over from various meetings. That’s why, prompted by Director Jen of Virginia, I’ve been thinking of writing a cookbook for nonprofit professionals. I’m working on it between episodes of the Walking Dead, but I wanted to give you a sample of what will be in the book. Here are a few recipes. I also asked friends of NWB’s Facebook page for suggestions.

The ED Ramen Bowl: Prepare one package of ramen. Add some frozen vegetables. Microwave for 5 minutes.  Eat while reading financial statements or having a meeting with a staff. One hour later, eat a Cliff Bar while running to a meeting. Serves 1.

Fundraiser Wine Sangria: After every annual event, you will inevitably be left with several bottles of wine that have been partially finished. Don’t dump those down the drain! Combine and pour about 2 bottles’ worth into a punch bowl, add 2 sliced lemons, 2 sliced oranges, 2 shots of brandy or vodka, and 4 cups of leftover club soda or ginger ale or whatever, stir, and chill for a refreshing drink at the debriefing session. Serves 8, or serves 4 twice.

I-Forgot-My-Lunch Pasta: Having dried pasta and jarred spaghetti sauce in the office is a major time and money saver. For a quick meal, add dry pasta to a large microwave-safe glass bowl. Add water to one or two inches above pasta. Microwave for 15 minutes. Go answer some emails. Check for doneness and microwave 3 more minutes as necessary. Carefully drain pasta and return to bowl. Add pasta sauce to your liking, and stir. The hot bowl will heat up the pasta sauce. Serves 1 to 5. If you want more nutrition, add frozen or fresh vegetables and microwave an additional 3 minutes.

Hummus Platter Pizza: Hummus has gotten very popular, and that’s why 95% of nonprofit group meetings will feature this item, along with baby carrots, sugar snap peas, broccoli florets, and pita wedges. You will always have more hummus than people will eat, so why not make a delicious “pizza” after the meeting? Take leftover pita wedges, spread hummus on top, slice and add leftover baby carrots, snap peas, and broccoli, cover with shredded cheese cubes leftover from another meeting, and bake at 350 degrees for 10 minutes. Serves 1 to 5.

Morning-After Breakfast Melt (Contributed by J Eric Smith): “Put the leftovers from last night’s meeting/event snack platters in a bowl. Pretty consistently, the things that no one ever eats off the platter are the pepper jack cheese, the weird salami looking stuff with more white fat than red meat in it, the cauliflower florets, and those strange, flat, brown things in the snack mix that taste like Worcestershire sauce. Heat in microwave until the cheese melts. Eat at desk, with aspirin garnish.” Serves 1 to 8.

The Team-Building Stone Soup: Food being left in the fridge for too long can cause consternation among staff. So every month, make a delicious “minestrone” soup. Add one carton of vegetable stock and one jar of tomato-based pasta sauce to a large pot. Season with salt, pepper, and a tablespoon or dried Italian seasoning (rub between your fingertips as you add for extra flavor). Add a splash of red wine left over from an event and half a cup of small dried pasta. Then have each staff look through the fridge and see what they can contribute to the soup: cheese, tuna salads, that weird kombucha tea with its “mother” floating inside, other soups. Simmer till the pasta is cooked. Not only is this a great way to clean out the fridge, it’s also a wonderful team-building activity. Serves the entire team.

Pastry bread pudding: Breakfast pastries are like government grants. At first they seem like a good idea, but you quickly get sick from how heavy they are. And yet, which nonprofit has not had a box of assorted pastries left over after an early-morning meeting? Preheat oven to 350 degrees. Cut 8 pastries into small pieces, shove into a baking pan, and drizzle 3 tablespoons melted butter over pieces. In a mixing bowl, whisk 4 eggs, 2 cups milk, 1 teaspoon cinnamon, ½ cup sugar, and 1 teaspoon vanilla. Pour over pastries and make sure everything is covered in liquid. Bake for 40 to 50 minutes. Serves 3 to 8.

The Development Director Omelette (Contributed by Rachel Schachter): “Take a dozen eggs out of the fridge. Give your ED a list of donors to call. Wait one week. Throw one egg at him for every donor not called. Go to store. Buy more eggs, repeat as necessary.” (Note from NWB: This is actually not a recipe and is very wasteful of eggs, which should be saved for the real recipes, like the bread pudding above).

I’ll be developing more recipes for the cookbook. Please send in your nonprofit recipes and any suggestions you may have. Remember: Just because we’re in nonprofit, and cranking against deliverables, doesn’t mean we can’t eat well. 

Ooh, my ramen is ready!

 

9 lessons for nonprofits from Super Bowl XLVIII and the Seahawks

seahawks 2Hi everyone. Go Seahawks! That was the best Super Bowl ever! Sure, no one came to my Vegan Super Bowl viewing party, so I had to watch and celebrate alone with my Buffalo tempeh “wings,” (with raw-cashew-nutritional yeast sauce), but whatever, the Hawks won! They didn’t just win, they obliterated. Now everyone is celebrating in Seattle, with a few people climbing on Walk/Don’t-Walk sign posts and setting couches on fire. And why shouldn’t they? It’s not like every day we win a Super Bowl. Plus, couches in Seattle are pretty flammable, since they’re usually made from recycled paper and organic hemp fiber.

I was planning to write on a completely different topic, but I’m too excited to think about anything other than how awesome the Seahawks are. So here are some lessons we in nonprofit could learn from Super Bowl XLVIII and the Seahawks in general. My apologies if you don’t care much about football, or if you’re a Broncos fan. This will probably be the only football-related Nonprofit With Balls post, unless the Seahawks make it to the Super Bowl again (and they will).

Lesson 1: A strong defense will usually beat a strong offense. The Broncos and Seahawks kick ass in offense and defense, respectively. Historically, when that happens, defense always wins. That’s because a strong defense can prevent the other team from scoring, but you can also intercept, take possession and reverse your opponents’ momentum.

How we can apply this to nonprofit work: Have your defensive infrastructure in place, like a strong board, organizational insurance, clear financial management procedures, an emergency succession plan, some aloe plants on the windowsill for minor burns, etc.

Lesson 2: It’s not the size or image, it’s how you play. The Seahawks team was seen as too young and inexperienced, compared to the decorated Broncos, and, at 5’11” and 203 pounds, Seahawks Quarterback Russell Wilson looks in comparison to other beefier players like some scrawny vegan who should be at home eating organic vegan Buffalo tempeh wings. But he and the Hawks are quick, smart, and focused. Maybe being looked down on meant Seattle had something to prove, and that worked in our favor.

How we can apply this to nonprofit work: Just because an organization is experienced and well-established, doesn’t mean it should rest on its laurels. Small organizations, because we are smaller, can often be more effective due to our agility and scrappiness. Don’t you ever talk about us small organizations!

Lesson 3: Stop talking and do stuff. Seahawks running back Marshawn Lynch was fined $50,000 by the NFL for breaking his contractual agreement to talk to the media. Dude, the guy is a football player. His job is to kick butt on the field. And he is good at that. He is no talk and all action.

How we can apply this to nonprofit work: We do a lot of talking and planning (strategic plans, advisory committees, research papers, summits, etc.) Sometimes we should channel Beast Mode and shut up and do stuff.

Lesson 4: Stop forcing people to do stuff they’re not good at. While we’re on Marshawn, what kind of ridiculous rule is that, to require all players to give daily interviews? The dude is obviously uncomfortable on camera, so leave him alone. He is good at other things. Like breaking people’s ankles.

How we can apply this this to nonprofit work: Find where people’s talents are, and have them focus on that. Sure, we should all step outside our comfort zone from time to time and develop new skills, but find the balance. Specifically: VFA staff, stop forcing me to be in promotional videos. I hate being in videos. On most days I look like I’ve been run over by a taco truck and may actually scare off potential donors. I’d rather tackle people. Literally; there are a few people in the nonprofit field I’d love to tackle down to the ground.

Lesson 5: Miscues and early mistakes are deadly. The Broncos did not start out well at all. Within seconds of starting on offense, Manny Ramirez snapped the ball over Peyton Manning’s head into the end zone, resulting in a safety and points for the Hawks. During postgame interview, Ramirez said he thought he heard Manning’s signal to snap the ball. That mistake that early in the game dealt a crushing psychological blow to the Broncos that they never recovered from.

How we can apply this to nonprofit work: Clear communication–between staff, between board, between staff and board, between bored board, and between boring staff–is critical. A single miscommunication could really affect an organization.

Lesson 6: Don’t let miscues and mistakes be deadly. On the same note though, the Seahawks, playing against the 49ers in the championship game a couple of weeks ago, also lost possession within seconds of the game. It was painful. But they didn’t let that affect their morale. They continued playing and recovered. This didn’t seem to happen with the Broncos. By halftime, they looked defeated, shaking their heads, staring at the ground, likely wishing they had gone into nonprofit work instead of professional sports.

How we can apply this to nonprofit work: We, and our organizations, screw up all the time. Learn from mistakes, move on. Just because our mistakes could result in the loss of funding and thus services for thousands of clients who need them, it doesn’t mean we should let that affect our morale and game play.

Lesson 7: Teamwork is critical. Seattle’s teamwork was awesome. Offense, defense, special teams were all in sync. Like Richard Sherman said in a post-game interview, “I am the best Cornerback in the Universe! Don’t you ever try me, or I will devour you like Marshawn devours Skittles!” All right, he didn’t actually say that. He said, “It was a total team effort: The back end, the linebackers, the d-line, everybody did their parts today.”

How we can apply this to nonprofit work: For nonprofits to be successful, all components of the team need to work well together: Admin, Development, Programming. This is especially important for many of our organizations, where Admin is also Programming, and Development is also Janitorial, and Programming is also Marketing, etc.

Lesson 8: Turnovers are demoralizing. That’s when a team loses possession of the ball when they have it, and the other team has a chance now to score. The Hawks were able to gain four turnovers; the Broncos none.

How we can apply this to nonprofit work: We use the term “turnover” to refer to new staff or board members when they leave and new people come in, so it’s different than in football, but the effects are the same: Momentum is lost, people feel like crap. So try to keep your team happy and avoid turnovers.

Finally, Lesson 9: Fake it until you make it, and learn stuff along the way. I actually don’t know much about football, but look, I just talked about it as if I do! Ahaha, and you read this entire post!

How we can apply this to nonprofit work: Sometimes we don’t have the skills or experience in something, like public speaking or writing a press release or grant or talk to an intimidating program officer of a huge foundation. Don’t sit on the sideline. Go learn crap and try things out. I had to google all sorts of stuff. I’ve learned more about football these past few weeks than I had ever cared to, and you know what, it’s kind of fun.

All right, there are bunch of other lessons for us to learn (for example, puppies and horses can be friends, thus teaching us all that organizations of different sizes and missions can be effective partners; etc.), but I’m exhausted, and it’s 2:00am. I need to go to bed. The staff will be so happy tomorrow. The Seahawks are awesome. I hope they all get raises. I’m going to take my team out for lunch to celebrate. We’ve budgeted $2.50 per person.

10 psychological principles I learned from getting conned out of money

shell gameHappy new year, everyone. I just came back from visiting in-laws in Louisiana, in a little town called Greensburg, which is so small that the local newspaper’s front page headline read “Man arrested after bar fight.” I probably could have made the headline too, something like “Seattle man tries to recycle, gets laughed at by locals, faints from lack of vegan nourishment.”

There was not much to do in Greensburg, so we took a day trip to New Orleans, which was two hours away. We were walking down Bourbon Street, which is a magical lane filled with food and drinks and strip clubs, when a lady from a balcony called to us. I looked up. She was holding some beads. “You gotta do something to get these,” she said, winking. So I did what anyone who wanted cheap plastic beads would do. I lifted up my shirt and flashed her.

All right, I didn’t do that, since no one wants to see eight vegan ribs, except a 60 or 70 people on Craigslist. We blew her some kisses, and she tossed down the beads, which I wore proudly while I drank my 20-ounce Hurricane adult beverage, sauntering down the sidewalk.

On the way back, we stopped for gas. It was New Year Day, and there were barely any people around. I saw one of those carnival game stations with giant stuffed toys hanging all around. It was the only one there. It looked empty, sad, the stuffed bears and alligators staring into the cold air with vacant, empty expressions, the kind that we see on EDs when they get grant rejection notices. It was here, at this game station, that I got conned out of money. It still haunts me till now. At night and on long drives I think back at what happened, wondering what I could have done differently.

Upon reflecting back, I realized that this gas station game booth was a very sophisticated machine, designed to swindle people out of their hard-earned cash. They deployed psychological principles proven to work on people, even smart, sexy people who direct nonprofits. Since there is no way I’m getting my money back, I might as well use this opportunity to learn something, so I am going to dissect the psychological tricks they used and how they could be applied to our nonprofit work. I know, I know, we’re not con artists and it’s crass to compare our work to this little con game, but I lost money and I must make some sense of it.

Principle 1: Hook them in with something free. “Here, honey, maybe you can win a toy for the baby,” said a lady who hovered around the parking lot. She handed me a card that said “1 free play, no obligation.” Free, I thought, I love free! That was how it started. Application to nonprofit work: Figure out something free that could pull in potential board members or donors or volunteers. Tickets to events, for example. I am tempted to go around with cards saying, “Help 1 low-income kid for free, no obligation.”

Principle 2: Humanize yourself. I walked to the station, where a twenty-something blond kid popped up from napping. “Hey, I’m Bobby,” he said, setting up the game, “what’s your name?…Vu? That’s a cool name. What do you do, Vu?…Work for a nonprofit? That’s noble, man, helping people.” Application to nonprofit work: In our rush to get people to donate money and stuff, we sometimes pass over getting to know them. Especially during the beginning of relationship building, slow down, ask about their kids, tell them how and why you got into the field, tell them about that rash that’s been bothering you, etc. People are much more likely to invest in your organization if they see you as a human being. A human being with a weird rash.

Principle 3: Make sure the objective is obvious and attainable. “The game is simple,” said Bobby, presenting a small board with a hundred holes in it, each hole marked with a number from 1 to 5, “you scatter these 10 balls, see which holes they land in, then add up the numbers.” The sums correspond with squares on a chart, most squares having numbers, some positive, some negative. “The goal is to reach 100 points, and you can win one of these prizes, or $100, up to you.” I rolled, he added up the numbers, and I got 15 points. Application to nonprofit work: Make sure stakeholders know clearly from the beginning what your organization’s mission and goals are, and make sure the goals are measurable and sane.

Principle 4: Start with low stakes, then ramp up. “That was free,” he said, “the next roll will cost you a dollar.” I paid a dollar and rolled again. I got 50 points for a total of 65 points!! Application to nonprofit work: Hook in potential volunteers, donors, and board members with something simple and low-stake, such as helping out with a small one-time project or buying a “Men of [your organization] Calendar” or something. (What, you don’t do an annual calendar? You should. It works for firefighters).

Principle 5: Provide frequent rewards, small and large. “Let’s see,” said Bobby, counting up the balls I just rolled, “that’s 25, and that corresponds to 15 points as well as a 2-for-1 on the point chart.” I looked puzzled. “That means you have a total of 80 points, AND I give you back double what you bet,” he said, “so here’s 2 dollars!” 2 dollars, I thought, I’m rich, rich! Application to nonprofit work: Provide stakeholders with rewards for their efforts, such as newsletters or mailings detailing successes your organization has achieved thanks to their help.

Principle 6: Provide a sense of safety. Since I had made a net profit of 1 dollar, I wanted to continue playing. I rolled, and the numbers added up to 28. “You got 28!” said Bobby, “That is the insurance number! That means from now on, your points can’t be taken away if you ever land on a negative square on the point chart.” Application to nonprofit work: Make sure you have director and officer insurance to cover your board members, and an umbrella insurance policy to cover volunteers and everyone else.

Principle 7: Get them close to the goal. I had gotten up to 80 points. So close! Soooo close! Only 20 points away! It would have been foolish to quit! “OK,” said Bobby, “but the following rolls are now 5 dollars each.” (See Principle 4 about ramping up the stakes). Only $5 more for a chance to win $100! I didn’t realize it, but I was addicted. Application to nonprofit work: We use this principle all the time, such as during annual dinners where we say “We are only $5,000 from meeting our goal of raising $100,000.” People like to achieve goals, so make sure you keep everyone updated of your organizations’ measurable goals, especially at the end, when things are down to the wire, e.g., “We have 93 bone marrow donors registered out of our goal of 100! We just need 7 more!”

Principle 8: Play nonchalant. With the last roll, I got 5 point, for a total of 85. So close. I knew I was in dangerous territory. Stop right now, my brain was telling me, this is obviously a con…but wait, what if it isn’t? What if I am just lucky? I could earn a hundred bucks today! That’s a lot of vegan dark chocolate with at least 70% cocoa mass…“I think I’m done,” I said, reason winning out. Bobby wasn’t fazed. “Suit yourself,” he said, “but I don’t know why you would quit with a score like that, plus insurance.” I sighed, then handed him another $5. Application to nonprofit work: Sometimes we get way too eager and thus overwhelm people. For instance, one time we were doing a Saturday morning program tour with 4 potential donors, and we had 3 board members there along with 4 staff. I think being outnumbered like that freaked out the potential donors. It’s a great program, we should have just let it speak for itself.

Principle 9: Distract and confuse. On that cold January day, holding my little 9-month old baby at the empty gas station, I reached into my pocket for another $5…I had gotten a negative 15 points, but thanks to the insurance card, I didn’t lose any. I was so close. Only 15 more points. Only 15 more points. I played until the horror set in, and I finally looked Bobby in the eye and said, “I’m done for sure this time.” But by then, it was too late.

Now, days later, thinking back on it, I realized that I never added up the balls’ values myself. I scattered them, but it was always Bobby who added them up. I never double checked his math. He counted fast, and I was too trusting. I am sure he manipulated me using the numbers, making me think I was lucky. Application to nonprofit work: There is none. We must never distract and confuse people. We must always be transparent with our supporters and community.

It was a bitter, painful lesson, this experience. It feels awful to think that you are a sucker. It haunts me till now. And now I realize there is a terrible Principle 10: Exploit people’s compassion. I only came to the booth because it was New Year’s Day, and I felt bad for that family, probably not making much money at all. We shouldn’t apply this principle to nonprofit work either.

So I got conned. It feels awful, but I have learned some great lessons, and life goes on. You might be wondering how much money I lost in total. It was $10. Yeah, 10 dollars, which may not seem like a lot of money, but remember, I work for a nonprofit.

8 Classic Nonprofit Jokes to tell at Parties

light-bulbs-406939_640pdLast week, someone told me I should go into stand-up comedy. I started working on some jokes. Here is the first batch. Try them out at your next cocktail party or annual dinner and you should have people rolling on the floor.

***

An Executive Director walks into a bar. The bartender says, “Why the long face?” The Executive Director says, “My organization is facing financial crisis due to the economy and funders’ shifting priorities. We may have to lay off some staff and close several programs, leaving thousands of low-income clients without service.”

***

Knock knock.

Who’s there?

The annual fundraising event!!!!!

***

How many board members does it take to change a light bulb? Answer: Eight! One to change the light bulb, and seven to distract the founder!

(Original answer: It really depends on the composition and skillset of the particular board. If there is an electrician on the board, for example, then it may only require one board member. However, if there’s a founder on the board, he might insist that the old bulb is perfectly good and there is no need to change it, so another board member may be required to create a diversion.)

***

What did the ED say to the PO? IOU N LOI

***

An Executive Director, a Development Director, and a board chair were adrift on a raft after their ship sank. The board chair looked at the ED and said, “This is all your fault. You were steering the boat!” The ED looked at the DD and said, “No, it’s all the DD’s fault. She was in charge of the sails.” The DD said, “It’s both your fault. You were steering the boat, but you were charting the course.” All three were devoured by sharks. It was the worst board/staff retreat ever and the organization never used that teambuilding company again.

***

What did the Executive Director say to the Finance Director at the organization’s annual holiday party? “It’s the end of the calendar year, please prepare to close our books so we can do the financial reports, mail out W-2’s to our staff, and send 1099’s to contractors.”

***

What do you get when you cross a Program Director, a Volunteer Manager, and a Janitor? Answer: A situation that is not too uncommon in most nonprofit organizations.

***

A Development Director found a magic lamp. A genie appeared and offered one wish. The DD said, “I wish for one million dollars to support my organization.” Done, said the genie, come to your office tomorrow, and it’ll be there. Next day, she came to the office, and when she opened the door, three million binder clips fell out. “What the hell!” she said to the genie, “I asked for one million dollars!” Yes, said the genie, but you didn’t specify that it couldn’t be in-kind…

***

All right, I’ll keep writing more jokes until I have enough to take the show on the road. Please post your jokes in the comment section. (Update: See “More classic jokes to tell at parties” for more hilarious nonprofit jokes.)

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Body language basics for nonprofit professionals

CatapultaIn this field, we deal with people a lot. In fact, over 80% of my work is attending meetings. (Of the remainder, 20% is spent emailing and 10% is spent cowering under my desk, rocking and shaking, staring at our budget, wondering why it wouldn’t balance). Considering that at least half of our communication is nonverbal, it is shocking how little we pay attention to body language. But body language is awesome, and learning even the basics will give you a leg up—ha! Body language joke!—at the next site visit or presentation or board meeting.

So today I am going to delve into some of the signals that I have been studying. It is good for you to learn a few of them so you can better interpret people’s moods and emotions, and also for you to be cognizant of your own body language so you can better communicate.

Continue reading “Body language basics for nonprofit professionals”