21 irritating jargon phrases, and new clichés you should replace them with

mallard-ducklings-938666_960_720Hi everyone. Thanks for buying NWB merchandise this past week (it pays for the hosting of this blog. And also grant-rejection tequila). Sorry if you’ve emailed me or left a voicemail, tweet, or Facebook message and never got a response from me. I am going to blame having a two-month-old. I’m pretty much in a constant state of hallucination. I’ll get back to you, but it may be a while, especially if these pterodactyls keep dropping 990 forms on me. Get away from me; you’re extinct!

Let’s talk about jargon. We have so many clichéd phrases and concepts in our sector. Many of them we’ve adopted from the for-profit sector; and some of them, we invented. More people are talking about jargon and how to avoid them, like this article, and this great infographic. But no one offers alternatives to jargon. And it is my philosophy to never offer a critique without offering potential solutions, unless I’m lazy. So I made up new jargon that you can use as alternatives. Try them out. Hopefully, these new clichés will catch on so that we can make charts to complain about them later: Continue reading “21 irritating jargon phrases, and new clichés you should replace them with”

Why organizational values are so awesome

red-squirrel-570936_960_720Hi everyone. Before I delve into today’s topic, I’m going to ask for donations to my organization. Seattle has a day called GiveBig, hosted by The Seattle Foundation. Donate on May 3rd (not before or after) and the money gets a share of a stretch fund. If you like the rantings on NWB, and especially if you are a foundation or major donor, consider giving to RVC on May 3rd (you can go there and pledge to give before May 3rd). We’re trying to raise 10K; 100% of this money will pay for rent and utilities*. As an Executive Director, I freak out a lot about fundraising and being able to pay for rent and utilities. A lot. It basically accounts for 80% of my daily night terrors. The less I freak out about fundraising, the more time I can focus on thinking and writing about important stuff, like Trickle-Down Community Engagement, or the rules of dating in the nonprofit sector.

Today, I want to talk about Values. Values have been like the middle children of the nonprofit sector, wedged between the older brother Vision and the me-me-me baby of the family, Mission, whom everyone has to pay attention to all the time. Or maybe Mission is the bossy older brother, and Vision is the baby. Or maybe Mission is like the mom who makes us eat our vegetables, and Vision is like that cool but aloof cousin.

Whatever. (It’s midnight, and I have a newborn. And in fact, I am at the airport). Point is, few of us pay much attention to Values. Values are the platonic friend who has a crush on us but whom we constantly take for granted while we chase after hotter people. We scatter a few inspiring-sounding words on our website—Equity! Respect! Compassion! Community! Accountability!—and call it a day. A few of us elaborate on our core values with vague sentences like “Respect: We treat everyone with respect.” Continue reading “Why organizational values are so awesome”

Hey job applicants, stop doing these dumbass things

chihuahua-puppy-958203_960_720Hi everyone. I went to get my tattoo touched up today, and holy hummus, it hurt like a federal contract! Luckily, Game of Thrones is back. Watching GOT with a sleeping newborn on your chest while imbibing one or more bottles of hard apple cider to blunt the pain of your tattoo touchup is one of the joys of life.

All of that to say, I am not sure how coherent this post is going to be. Last week, we talked how to treat job candidates nicer. See “Hey, can we be a little nicer to job applicants and stop treating them like crap?” I remember how stressful and even existentially horrifying it was to find a job. A moment that I will always remember was an interview I bombed. So tell us about some of your strengths, the interview panel asked, to which I replied, “I, uh, um, well, I am, you see—uh, um, I have excellent communication skills.” Did not get that job.

So I have a lot of sympathy and empathy for our colleagues who are trying to find work. This week, I asked the NWB Facebook Community as well as ED Happy Hour’s Facebook group to name mistakes that job candidates frequently make. I got nearly 350 comments. I’ve combed out a few key ones into a list of not just dumbass things you should avoid, but also some things you should do. This list is by no means comprehensive, or groundbreaking. Please add other advice, or argue any of the points, in the comment section. Continue reading “Hey job applicants, stop doing these dumbass things”

The role of the Oxford Comma in nonprofit communications

cat-and-dog-975023_960_720Hi everyone, today we must address an issue that has been causing much tension, grief, and consternation in our sector, as well as in other fields. This is an issue that has ruined friendships, pitted family members against each other, and caused numerous heartbreaking divorces. Normally, this would refer to restricted funding. But today, I am actually talking about the Oxford Comma.

The Oxford Comma, or serial comma, is the last comma in a sentence like this: “Please get hummus, broccoli, baby carrots, and pita chips for the finance meeting.” It is used when listing out a bunch of things, and always comes before the word “and” or “or.” Some people have been advocating for us all to do away with this comma altogether, while others have been vociferously defending it. Both sides have created t-shirts, a sign of unyielding conviction in our society.

In light of this contentiousness, I would like to initiate an objective, balanced discussion on the Oxford Comma by saying: ALL Y’ALL WHO WANT TO GET RID OF THE OXFORD COMMA ARE WRONG, WRONG, AND WRONG!!! Continue reading “The role of the Oxford Comma in nonprofit communications”

Alarmists, disruptors, weasels, and 9 other annoying types of people in nonprofit

opossum-309264_960_720Hi everyone, life with a newborn has been going well. The baby has all these cute and amusing facial expressions, and he smells really nice, like general operating funds. In my sleep-deprived state, however, my memory is terrible, and I’ve been having more vivid and terrifying dreams. For instance, the other day I dreamed I was attacked by this aggressive possum who kept biting my pant legs and I kept trying to kick at it in futility. I woke up in cold sweat and remembered it was time to plan our annual gala.

So anyway, there’s no deep analysis in today’s post. Instead, I want to continue my belated birthday tradition of poorly edited ranting about people who get on my nerves. Last year, I ranted about board members who don’t give, people who suck at designing forms, the reply-all people, volunteers who only want to do stuff around the holidays, people who don’t respond to Doodle polls, the chronically late, gossipers, whiners, people who don’t follow through and are sucky team players, automatic naysayers, people who should work for for-profits, and those who don’t wash their damn dishes.

Thanks to the NWB Facebook Community, we can add to the list. Now, 95% of people in our sector are awesome. But we can all certainly improve. Check these out below, and if you’re guilty of any of them, stop it right now: Continue reading “Alarmists, disruptors, weasels, and 9 other annoying types of people in nonprofit”