Operations professionals, you are awesome AF!

[Image description: Two grey koalas sitting together on a tree branch, their heads turned to look to the right. There is a big koala on the left and a smaller koalas holding on to the big koala. These koalas have nothing to do with operations, except that koalas and operations professionals are both awesome. Image obtained from Pixabay.com]
Last week, I sat down with a public notary to sign some papers to open new bank accounts for partner organizations in Rainier Valley Corps’s operations support program, where we handle the back-office tasks for partner orgs so they can focus on delivering vital programs and services. We were on a time crunch, and our bank’s new rules required signatories be notarized, which has been a huge hassle. It took days of RVC’s Operations Support Program Manager, Kristine, and me running around, sending endless emails, and strategically deploying chocolate: “So…maybe this half-eaten bar of Theo sea salt almond 70% cacao might convince you shave a day or two off the paperwork turnaround time, wink…”

In the middle of all this paperwork and failed attempts at bribery, I realized that we really do not appreciate our operations staff as much as we should. While EDs get all the credit, program staff get warm fuzzies, and development peeps get leftover gala wine and accolades when they bring in money, operations folks often operate like clockwork without much fanfare. And in fact, the better they do their work, the less they are noticed, because we only tend to notice operations when they don’t go well—payroll didn’t run on time, bank accounts are not up-to-date, etc. Continue reading “Operations professionals, you are awesome AF!”

Philanthropy: Whose money is it anyway?

[Image description: A pink piggy bank, staring directly at the camera with its small, dark, mysterious eyes. Beige background. Image by quincemedia.com, obtained from Pixabay.com]
Hi everyone. This post may be a little serious, due to one more mass shooting. As a parent, I think of death a lot, but mainly in the context of who would take care of my kids if my partner and I unexpectedly died. It should not be the opposite; no parent should ever have to contemplate whether their kids may survive the school day, much less endure the agony of losing their child. I am thankful for those of you who are working to advance responsible gun laws and other relevant policies and programs. Our sector needs to flex its advocacy muscles more. While we’re doing that, though, there are other challenges we need to take care of. Continue reading “Philanthropy: Whose money is it anyway?”

Why I’m working less, and why you should too

[Image description: A grey and white dog asleep on the carpet, facing the camera. Image by Adam Grabek of Unsplash.com]
Hi everyone. Before we get into this post, a quick announcement: My organization, Rainier Valley Corps, is looking for two new team members: An Operations Support Program Manager and a Development and Communications Associate. Join the team, and pass the word. We have awesome snacks! 

Mother’s Day is coming up this Sunday. A while ago, I wrote a post called “The Myth of Indispensability,” which deals with the loss of my mother and how all of us need to spend more time with the people we love, because we never know how many more days we have left with them. 

Since that post though, I haven’t really been following my own words. Working for a nonprofit is all-consuming. I know you know what that is like. Our work is often not confined to a 9-to-5. It is often in the evenings, on the weekends, sometimes in the bathroom on the phone (hey, whatever it takes to get that online grant application submitted). Even when we aren’t at the office, we are thinking about work, worrying about clients and payroll and programs and reports. And we never feel that we are doing enough, that we ourselves are enough.

And while we work, the people we love change. Kids grow older, our parents grayer, our friends don’t call or drop by as much anymore. I had to contain my emotions one day when my then-four-year-old held on to my leg as I was leaving for the airport. “Daddy, I don’t want you to go on a work trip.” I didn’t know how it happened that my tiny, sweet little baby who was only eight pounds was now speaking full sentences. It reminded me of what a colleague once said years ago, but whose words I never absorbed until that moment: “Your projects will always be there. But your children will only grow up one time.” That was a difficult ride to the airport. Continue reading “Why I’m working less, and why you should too”

The courage to be unfair

[Image description: A tan brown lion cub, hiding behind a tree branch, blurred yellowish background. I think this is a lion cub. Image obtained from Pixabay.com]
Last week, I went to speak at a conference in Bethlehem, Pennsylvania put on by the United Way of Greater Lehigh Valley Chamber of Commerce and United Way of the Greater Lehigh Valley. The topic was Diversity, Equity, and Inclusion. Not wanting to use the same graphic with the kids standing on the boxes (you know what I’m talking about) to illustrate the difference between equity and equality, I tried the sandwich metaphor:

“Imagine if you had three kids and three sandwiches. Equality would be that you give each kid a sandwich. That seems fair. But many of you work with kids whose families are low-income, whose only meal that day may be through school or through your program. Imagine if one of the kids has not eaten for three days, and one kid just came from a birthday party and is stuffed. Equity is understanding these circumstances and giving the kid who is really hungry two sandwiches, and maybe the kid who just ate gets none.” Continue reading “The courage to be unfair”

Paradoxical commandments for the nonprofit professional

[Image description: Two hummingbirds drinking nectar from a red flower, with a blurry green background. The bird on the left is grayish-brown, and the one on the right is blue and green. Both are trying to find general operating nectar. Image by James Wainscoat of unsplash.com]
Hi everyone. Before we begin today’s blog post, a couple of things. First, please go write a review of a foundation on grantadvisor.org (it’s like a Trip Advisor where you can anonymously review foundations). Second, if you’re an Executive Director or CEO of color, there is a Facebook support group for you, full of amazing colleagues: EDOC—ED Unicorns of Color, which stemmed from ED Happy Hour, which is open to all current and retired EDs/CEOs.

Speaking of amazing colleagues, one of the reasons I love our sector so much is the quality of the people we have. However, I’ve been encountering more and more professionals who have become increasingly jaded and cynical about the work.  It’s gotten worse since the election. This is understandable, as the last couple of years have been especially rough on all of us, and the current challenges have really highlighted just how awful and inequitable the systems—grantmaking, public policy, hiring practices, etc.—we work within are. Continue reading “Paradoxical commandments for the nonprofit professional”