
Over a decade—and a million white hairs—ago I ran an after-school program serving low-income kids. The program went well, until one day when two-third of the kids didn’t show up. This was demoralizing. The program had started gradually decreasing in attendance, but this was the worst it had been. I literally slid down a wall and sat on the floor after the day ended, feeling like a complete loser. Strangely enough, the first person I thought about calling was one of our funders. So I called her. “Muriel,” I said, “most of the kids didn’t show up today! We are terrible human beings! Maybe you should just take the money back and give it to a program that isn’t garbage!”
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