10 Nonprofit New Year’s Resolutions…for Other People

skinny jeansHi everyone. I am in Alabama visiting in-laws for the holidays. It looks like the nonprofit funding landscape: dry, barren, everything withered, a few ravens squawking on brittle, gnarled branches.

Every year, I make a list of resolutions. Not for me, though, since I will invariably fail at all of them. So I make a list of resolutions for other people to improve themselves. It’s very therapeutic, and way more fun than making resolutions for yourself. Try it.

Nonprofit with Balls’s 2014 New Year’s Resolutions (for Other People)

People who use “literally” wrong. Seriously, you guys. It has become a pandemic scourge on society. On TV some woman said something like, “After I got my bearings, I was literally the eye of the tiger.” That makes no fricken sense! In 2014, you will learn to use literally right, or just avoid talking to me.

Staff who leave dishes unwashed. They are gross, and you fill them up with water so that the food doesn’t get stuck, which is great but then you don’t wash them in time, so the standing water becomes rancid and starts breeding mosquitoes or hipsters. In 2014, you will wash your dishes as soon as you are done using them. Unless you’re the ED, in which case, you can leave them for as long as you want.

Staff who leave food in containers in the fridge for months or years. After a while, the food start developing molds, and if left a while, the molds start evolving and becoming advanced civilizations capable of space travel. Then they go colonize other foods. Eat your food, or take it home right away.

People who use other people’s research/presentations without permission or without crediting the original source. This lackadaisical attitude in nonprofits’ use of data and research must stop, all right? We produce all sorts of awesome reports and presentations, taking hours to gather information. If you’re going to use it, ask first, or at the very least give credit to whomever you got this data from. Otherwise, my friend Director Mona will punch you in the neck.

People who have terrible paper formatting skills. In 2014, you will be more conscientious of how you format your handouts. Here are the worst offenders: PowerPoint handouts where there is one presentation slide per handout page. No one wants a 30-page package with with 9 words in 48-point font on each page! Condense your handout to 4 or even 6 slides per page, and use both sides! Also, the “dangling sentence,” knock that off. That’s when you have just one sentence on the last page of a handout. You are wasting an entire page because of one sentence! In 2014, preview before you print, and reduce your font size or margins so you don’t continue wasting paper. Or I will punch you in the neck.

Program officers and contract monitors who don’t respond to emails or phone calls. I know everyone is busy and overwhelmed with emails. But when people are emailing you three or four times, respond to them! Even if to say, “Sorry, I have no interest in your project about a nonprofit musical.” We are used to rejections, so that’s fine. But the radio silence is aggravating. In 2014, you will respond faster, even if it’s unfavorable. You are missing out on this awesome musical I’m working on.

Color-blind” people. Listen, you guys, it’s 2014. Being color-blind went out of style along with Vanilla Ice and parachute pants. Maybe it’ll come back later, who knows, which is why I still keep my parachute pants in storage just in case. Until then, saying you don’t see colors just makes people look at you funny, like you just showed up in a bunny costume to a non-costume party. The thing now is to see colors and to appreciate diversity and stuff.

People who contact our agency asking for help. Every week we get random people who call asking for help on varying sort of non-mission-related stuff. We got one guy once who called requesting help with a business he’s trying to start in Vietnam. And there was one dude who thought we were a dating service. Read the website, and stop asking us for help. We’re trying to help people!

People who automatically add my name and email to their newsletter mailing list. I get hundreds of emails each week, literally. 25% of those are from other organizations automatically adding me to their mailing list without my permission. Then I feel bad unsubscribing. So now I just don’t give out business cards any more. I don’t know what the solution is, since all of us are trying to build our base, and in some ways, I kind of envy how efficient other orgs are about adding people to their database. In 2014, maybe you should keep doing that, but leave me out of it?

Finally, people who wear skinny jeans to nonprofit meetings and functions. Please knock it off. You may think it’s stylish, but you look ridiculous, and there are very serious health problems such as constricted blood flow and pinched nerves that you might want to look into. But mainly, nonprofit events are a space for people to think about making the world better. We should not be forced to spend mental energy gazing at your skinny legs and wondering how you got into your pants. On that note, in 2014 also stop wearing scarves when it’s not cold. There is no room for style in the nonprofit world. We gave that up when we entered the field.

All right, there’s more stuff, but I’m hungry, so I am going to try to find some vegan food in Alabama. What other resolutions can you think of for other people? Write it in the comment section.

An immigrant kid’s reflections on community

Christmas_Town_by_PhilipstraubAround this time of the year, as I drive by the houses lit up with holiday lights, I think about Mr. Farnon and his family. It was about this time during the year when my family and I first arrived to the US, to Philadelphia. This was after a half-year stint at a refugee camps in the Philippines, where the adults were talking so much about how awful the communists in Vietnam were that I slept with a stick under my pillow to fend off any communists who tried to attack us at night. They were sneaky like that, those communists.

Life in Philly was wonderful, and by wonderful, I mean difficult. None of us spoke much English, and everything was new and strange. I remember going grocery shopping and being amazed by the aisles, how clean they were, and how there was not a single chicken running around, tracking mud everywhere and weaving between cheerful women who were hacking away at fish or bamboo shoots on giant tables under the pale glow of dirty and worn blue tarp.

School was pretty rough too. I was eight. Each morning I woke up dreading the day. I would watch Care Bears and The Thundercats, getting sadder and sadder as the shows reached their conclusions and I would have to leave my mother and walk in the freezing cold to the bus stop to be taken to a place where I didn’t understand anything. My mother gave me two quarters one day. At recess a group of children asked if I wanted to go buy some snacks. “How much do you have?” they asked, or at least that’s what I thought they were saying. I pulled out the quarters. “50 cents?” they laughed, “that’s all you have?” I remember feeling the shame of having only two quarters and wishing desperately that my mother had given me a whole dollar. A whole dollar would have solved all my problems.

I was anxious to get home each day, because everything was overwhelming at school, with the tests and the homework that I didn’t understand, and the kids who had stickers to show off and I had none. But it was also because I wanted to open the fridge and see if my water had turned into ice. In Vietnam, only very rich people had refrigerators, small ones, so the fact that we had a giant one in our house was astounding. Ice was a treat you could only get when your dad takes you out to a café. I left water in various bowls, hoping to make some ice, and came home disappointed to find only a thin layer had formed on the surface.

A couple of months after we arrived, it got very cold, and at night some of the houses lit up with colorful lights. We had never seen so many lights before. They made the cold, empty streets seem so much more inviting. My two brothers and I were walking around the block when we found a string of lights someone left in a trash pile on the curb. We dragged it home, taped it to the wall, and plugged it in. Magically, most of the bulbs lit up, and it was the most beautiful thing we had ever seen. They were our very own colorful lights, and we kids, aged 12, 8, and 5, would spend hours staring at them.

The hardest part about being in a new world was the community we lost. All my friends were gone, along with my teachers and neighbors and aunts and uncles and cousins. The women who sold fish and vegetables at the market were my mother’s friends, and now she didn’t have anyone to talk to. Our new neighbors would wave to us once a while when they saw us, but otherwise we were in our house, trying to make ice or plugging and unplugging our awesome one string of Christmas lights.

Around this time, a family “adopted” us. Mr. Farnon and his wife and daughters, probably through a program organized by their church or a nonprofit, came to visit us, bringing food and pots and pans and other useful things. Mr. Farnon was in his 50’s, and he and his family were the bridge to our fascinating new world. One day they came to pick us up, dressed up all nice. They took us to a restaurant that served these giant, flat cakes covered with sliced meat and vegetables and some gooey melted rubber-like substance. This was our first pizza, and it was difficult to swallow, but we knew Mr. Farnon was proud to show us this aspect of American culture, so we tried to eat as much as we could and to be appreciative. We couldn’t finish, though, since the gooey cheese was much too rich, and Mr. Farnon insisted we take the leftovers home.

After pizza, the Farnons took us to see the Nutcracker. I grew up in a little mountain village surrounded by red earth and pine trees, where kids make boats from banana leaves and float them down the rivulets that appeared after  the monsoon rains. The music and costumes and colors and grandeur of the Nutcracker were so foreign, so spectacular, so I promptly fell asleep.

It was a strange and unforgettable evening, with the pizza and the ballet, but we were anxious to get home. Mr. Farnon escorted us inside, where he placed the leftover pizzas in the fridge. “What is this?” he asked me, pointing at my different containers filled with water. “I make ice,” I said. He laughed. He opened the freezer, which was above my head so I never paid much attention to it. “You need to put the water in here,” he said, and that changed my world. I got even more anxious to get home each day, and sometimes I couldn’t sleep, so excited and happy I was that I could now make actual ice.

After six months in Philly, we moved to Seattle. During those months, Mr. Farnon continued to visit regularly, always thoughtful and trying to help us in whatever ways he can, connecting with us through simple words and pantomimes. They brought us warm clothing, which we would need when we encountered our very first snow in life. Vietnam is a tropical country, and most people will never see snow in their lifetime. Like being able to come to America, snow is something they only see in movies and something to dream about.

After we left, my father would continue to write to Mr. Farnon in his broken English, updating him on our journey across the US. At Dad’s insistence years later, I wrote to him to thank him for all the help he gave our family, and to tell him that we kids were doing fine, that we were in college. I told him I liked pizza now, and that I thought of him and his family each time I have a slice, or whenever I fall asleep at the ballet. After a few years of communications with my father, Mr. Farnon stopped writing. We never knew why.

Each year around this time, I remember our first few months in the US, how new and overwhelming and wonderful and scary everything was. And I remember the kindness Mr. Farnon and his family provided us. This kindness was one of the things that spurred me to go into nonprofit work. It made me realize the importance of community, and how building community is one of the most critical services we provide our clients.

This sense of community is something we don’t talk about often. It is too fluffy to be an actual outcome that anyone would fund. We talk about how many kids we help to graduate, or how many hot meals we provide, or how many jobs or affordable homes we help people find. But we nonprofits should be proud that we also provide community and a sense of belonging. Our clients come to our programs to get help with their homework or food for their family or whatever other services we offer. But they also come because if we do a good job, we help them feel that they are part of a community that cares about them. For those who have lost their community like my family and I did when the War forced us to leave our homeland, it is like we are water floating around, and community is a container to hold us so that we can gain strength and become solid in a beautiful but at-first cold new world. This service of building and strengthening community, as nebulous and difficult to measure as it is, cannot be undervalued. It is one of the most critical and noble things we do nonprofits do.

I recently googled Mr. Farnon and found his obituary. He died 5 years ago. As I drive around and see all the lights on the houses, I think of him and take a moment to be grateful for all that he and his family did for us. They brought us food and clothing and helped my parents find work and exposed us to new foods and cultural experiences. But most importantly, they made us realize that just because we left our community behind in Vietnam, it does not mean that we can’t have an equally caring one here.

Song of the Executive Director

NinjaLast Friday, 9 EDs got together for our monthly ED Happy Hour (EDHH), a time for us to discuss the challenges of our field and brainstorm ways to collaborate so that we can shift the paradigm and move the needle on collective impact around systemic change. Or something like that. OK, we just drink a lot and complain about stuff. It’s very therapeutic.

We were at a sports bar, and the basketball game on the TVs around us cast streaks of light on the shiny black tables.I was sipping on my WTM, which the waitress told me stood for “White Trash Mimosa,” a combination of orange juice and beer, and looking around the table at my fellow EDs, at their salt-and-pepper hair and their button-down shirts that they probably got at a Ross Dress for Less.

“Sad story time, you guys,” said Director Margaery, “we applied for a major grant. It failed.” (I’m using pseudonyms, since the second rule of EDHH is that everything that is said at EDHH stays at EDHH. (The first rule of EDHH is that you can’t ask an ED to be a table captain at your event.))

“That’s 10 ED Points!” I said. We have a system of ED points, which you can earn for doing different ED things. The points add up and earn you awesome titles. For example, for 100 points, we earn the title of Cat Herder. When we reach 1000 points, we are bestowed the highest rank, Equity Ninja. No one has yet reached the status of Equity Ninja. I think one person has achieved the third highest rank, 800 points, Synergy Harvester.

“I talked to a foundation and requested $40,000, and it seemed really positive” said Director Catelyn, “they came back with an offer for $10,000. That’s $10,000 we didn’t have before, but still, it hurts…”

We spent some time sharing sad stories, about funding and sustainability, about board members we have to wrangle, about the overwhelming number of emails we each receive every day, about the staff we loved whom we had to lay off because we didn’t get a grant, about the complete lack of separation between our work life and personal life.

I looked around at some of the smartest and most dedicated people I know. Their faces were gaunt and hollow, ravaged by time and countless special events. These visages, once vibrant and full of life, are now tired, leathery facades, crumpled like a stack of cobbler’s aprons that have fallen off a truck and been run over by a motorcycle. An ED’s face is like a tree trunk: You can tell by the number of wrinkles how many fiscal years this person has survived. “Ah,” you might say, “this wrinkle is especially deep. This must have been the year when they weren’t able to meet the goal for their annual fundraising dinner. What a sad and noble fella.”

The challenges of the position may explain why no one wants to be an ED. Seeing our tired, weather-beaten faces every day, most staff would rather eat their own arm or marry an opossum than become an Executive Director.

“I gave notice,” said Director Olenna, “I quit. Five years of full-time work without health benefits, that’s enough.”

We looked at her and took swigs of our respective drinks. Director Olenna brings so much energy and fun. Each time an ED leaves, it hurts. All of us are fighting the long and difficult fight against inequity and social injustice, and when an ED quits, it’s like having a comrade fall in battle. This is the 2nd ED I know who is leaving in the past two months.

“Where will you go?” I asked, “What will become of you?”

“I think I’ll take some time off, go to Japan, visit the 88 temples for a year,” she said, “and then I’ll come back and figure out something.”

At a previous EDHH we talked about what we would do if we weren’t in this line of work. One director wanted to be a wedding photographer. One wanted to make documentaries. I would love to work for the Travel Channel in a show called “Vegan Bizarre Foods,” where I travel the globe and sample wacky, but completely vegan, foods.

“Can I tell a happy story?” said Director Ned.

Sure, we said, we’d love to hear a happy story. We don’t always just complain about stuff. Most of the time, we are loud, laughing and cracking jokes and talking about “Storage War.”

“So someone contacted us,” said Director Ned, “and asked if we took stock options as a donation! Stock options, you guys!”

What, we said. No way, we said. Shut your face, Director Ned, you bastard, I said. While all us EDs look haggard and cobbler’s-apron-ish, Director Ned always looks fresh and full of energy, and for that I want to punch him in the face a few times so he would look like the rest of us.

Each time we gather for EDHH, it would last four or five hours. When it’s at another ED’s place, we would bring snacks and wine leftover from other meetings and events. Sometimes we sip on our beer or wine and stare into the distance, imagining a better reality, a reality where grants are multi-year general operating, which would allow us to focus on improving our programs instead of merely trying to survive. We imagine these things called “holiday bonuses” for our staff, like we see people getting in the movies. We imagine a world where children say “When I grow up, I want to be an executive director.”

No kid ever says that. I don’t think any of us thought we would end up as an ED. The profession calls to us like a siren, beautiful and haunting and madness inducing. And, while we lament about the challenges of our field and age twice as a fast as the general public and daydream about being a wedding photographer or whatever, the reality is that we still choose to heed the call, to listen to this song.

A new Director arrived, her first time at EDHH. She seemed nervous, but the group was welcoming, offering to share our hummus plate. I had to leave early to go to our office holiday party. On the way out, I was thinking how lucky I was to get to know and work with such amazing leaders. And I calculated that I had earned 12 ED points that day, which means I was 12 points closer to being an Equity Ninja.

Uh, technical difficulties today. But here’s another nonprofit joke.

balls1.jpgHi everyone. Our computer got infected with a virus, so I couldn’t work on my blog post today. I am on a tablet, typing approximately one word per minute. This paragraph has taken one hour so far. I’ll put up the post later. Meanwhile…

An Executive Director, a Director of Operations, a Development Director, a Chief Finance Officer, and a Communications Director were on a boat when it sank. They barely made it to a deserted island.

The DO said, “I’ll start building us some shelter.”

The DD said, “I’ll go gather us some food.”

The CFO said, “I’ll stay here and inventory our supplies.”

The Communications Director said, “And I’ll practice building signal fires.”

Everyone turned to the ED.

“You guys go ahead. I have sooooooo many emails I need to catch up on.”

***

Ahahaha. I hope you enjoyed that joke. It took me two hours to type. And now I’m way behind on my emails.

8 Classic Nonprofit Jokes to tell at Parties

light-bulbs-406939_640pdLast week, someone told me I should go into stand-up comedy. I started working on some jokes. Here is the first batch. Try them out at your next cocktail party or annual dinner and you should have people rolling on the floor.

***

An Executive Director walks into a bar. The bartender says, “Why the long face?” The Executive Director says, “My organization is facing financial crisis due to the economy and funders’ shifting priorities. We may have to lay off some staff and close several programs, leaving thousands of low-income clients without service.”

***

Knock knock.

Who’s there?

The annual fundraising event!!!!!

***

How many board members does it take to change a light bulb? Answer: Eight! One to change the light bulb, and seven to distract the founder!

(Original answer: It really depends on the composition and skillset of the particular board. If there is an electrician on the board, for example, then it may only require one board member. However, if there’s a founder on the board, he might insist that the old bulb is perfectly good and there is no need to change it, so another board member may be required to create a diversion.)

***

What did the ED say to the PO? IOU N LOI

***

An Executive Director, a Development Director, and a board chair were adrift on a raft after their ship sank. The board chair looked at the ED and said, “This is all your fault. You were steering the boat!” The ED looked at the DD and said, “No, it’s all the DD’s fault. She was in charge of the sails.” The DD said, “It’s both your fault. You were steering the boat, but you were charting the course.” All three were devoured by sharks. It was the worst board/staff retreat ever and the organization never used that teambuilding company again.

***

What did the Executive Director say to the Finance Director at the organization’s annual holiday party? “It’s the end of the calendar year, please prepare to close our books so we can do the financial reports, mail out W-2’s to our staff, and send 1099’s to contractors.”

***

What do you get when you cross a Program Director, a Volunteer Manager, and a Janitor? Answer: A situation that is not too uncommon in most nonprofit organizations.

***

A Development Director found a magic lamp. A genie appeared and offered one wish. The DD said, “I wish for one million dollars to support my organization.” Done, said the genie, come to your office tomorrow, and it’ll be there. Next day, she came to the office, and when she opened the door, three million binder clips fell out. “What the hell!” she said to the genie, “I asked for one million dollars!” Yes, said the genie, but you didn’t specify that it couldn’t be in-kind…

***

All right, I’ll keep writing more jokes until I have enough to take the show on the road. Please post your jokes in the comment section. (Update: See “More classic jokes to tell at parties” for more hilarious nonprofit jokes.)

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