You may feel the same way I feel, which is basically the way your office plants currently look. Your heart may too palpitate in thinking of the list of all the stuff you have to do—if you have a list and it’s not just a bunch of things you wrote on your hands days ago and are now desperately trying to remember. Continue reading “Welcome back to work, you stunningly brilliant and attractive world-changer, you!”
One of the things EDs and CEOs have noticed is that we get “decision fatigue,” and one way it manifests is in our frustration at having to make even small decisions when we’re at home. The other day, for example, my partner (who also directs a nonprofit) was hungry and asked which of two packages of ramen I recommended she eat. I was unable to answer. “I’m torn!” she said, “Just make the decision for me!” I stared at her for several more seconds before hissing like a cat and scampering into the living room to hide behind the couch.
Decision fatigue is real, y’all, and it has sometimes led to fights and arguments in our household over the most ridiculous things. (“Which movie should we see?” “Hisssss!”) It is also symptomatic of the weakness in our society’s default decision-making philosophy. This philosophy is basically top-down and hierarchical, where the people who have the most power have the most decision-making authority, even in areas where they have the least amount of knowledge and experience. The ED/CEO makes the final decisions on everything. Staff who challenge the decisions get into trouble. And the board sometimes vetoes the staff’s decisions. Continue reading “Our default organizational decision-making model is flawed. Here’s an awesome alternative!”
Thanksgiving is coming up this week, and all of us in the US will likely be reflecting on things for which we are each thankful. That’s great. Gratitude has been scientifically proven to lead to all sorts of benefits, from reducing stress, to improving sleep, to making people around us less likely to poison our hummus.
What we kind of suck at is expressing gratitude to other people. Heck, 33% of workers have not been recognized in the past six months, and 21% have never ever been recognized ever, which is really sad. If I had a nickel for every time I learn that someone feels underappreciated—an ED by their board, staff by the leadership, volunteers by the staff, grantees by their funders, etc.—I would have…approximately 65 cents. That’s still a lot in nonprofit. Continue reading “Being thankful is not enough. Here are 21 tips to help you do a better job thanking people”
Second, I’m doing a Facebook Live this Tuesday, November 6th, 12:30 to 1:30pm PST, to update you all on what’s been going on with my organization, Rainier Valley Corps, and to answer any questions you may have. I think people sometimes forget that I am an executive director of a capacity-building-focused social justice organization, so I’m going to try to host these conversations quarterly. They might even inspire me to comb my hair more often.
A few years ago, an ED colleague called me up, upset and frustrated. Her team had started mobilizing against her. What had started as a misalignment in priorities spiraled out of control, and now staff were having clandestine meetings. The once-friendly office was cold, to the point where staff would no longer say hi when she entered. When she tried to ask for feedback, the attempts were rebuffed, leaving her hurt and confused. Morale was at an all-time low, and she thought about quitting daily.
Another leader, in another city, was in a similar situation, but with a particular member of his team. A firing of a problematic staff member who had been close to this team member started a chain of events. Now all his actions and motives were suspect. Even the simplest thing—closing the office door to accept a phone call—was interpreted as a sign of malice. Other staff who had no issues with him were now being pulled into the drama, and a narrative was building that he was prejudiced against certain ethnic groups, which was deeply unsettling to a leader of color at a social justice organization. A faction that agreed with him on the firing formed to support him, and the tension between the two groups threatened the mission.