The Nonprofit Hunger Games, and what we must do to end them

Katniss-Violence-Mockingjay-2A while ago, at a leadership seminar I was a participant in, I sat down at a random table and met a really nice older couple, along with another participant in the program, “Jane.” We all got to talking, and it turned out the two seniors were major donors to Jane’s organization who also happened to like Vietnamese food. I said, “Hey, I know a great Vietnamese restaurant! I’d love to take you sometime. Maybe the four of us could get lunch together.”

There was a 20-second stare down between Jane and me. The breeze died. Tumbleweeds rolled in the background, and a horse snorted nervously. Vultures circled overhead. “Yes…” said Jane, “I’ll connect all of us.” She never did. I ran into her at another event, and she introduced me to others as “The guy who tried to poach my donors.”

Why am I telling this story? One, to warn Jane that I will not rest until I find those donors, and I will have lunch with them, and I will persuade them to donate to my organization, and she won’t be able to stop me, because I will not sleep or eat until I share spring rolls with peanut sauce with them and a check is in my hands, muwahahahahahahah! MUWAHAHAHAHAHAHA!!!

Two, to illustrate the fact that the Nonprofit Hunger Games are going too far and are destructive to our sector’s collective mission of making the world better. Continue reading “The Nonprofit Hunger Games, and what we must do to end them”

Winter is coming, and the donor-centric fundraising model must evolve

nedHi everyone, this post is one of the toughest I have written. Mainly because I just watched the latest episode of Game of Thrones and now am feeling depressed and anxious about which character I like is next to die. Just kidding—kind of. This post is difficult to write because individual donor cultivation is complex, and I have been so focused on other areas of our sector that this seems like new territory for NWB. Today’s post, then, is more an invitation for discussion, and I hope fundraisers, and donors, will weigh in with thoughts and counterpoints.

Over the last few years, we have been sharpening our fundraising knives on the whetting stone of donor-centrism in order to carve into the gluten-free loaf of equity and social justice. (This may just be the worst metaphor I’ve written since the Vitamix of summits blending the margaritas of community engagement). Because of the constancy and complexity of fundraising, the brilliant development professionals in our field—Pamela Grow and Mary Cahalane being two that I learn from—have created a model where the donor is at the center. It is not about us and our organizations and programs, but about the donors and their relationships with our missions. I’ve been making sure donors are thanked quickly and in personalized ways and are constantly kept in the loop, for example. And I’ve been learning to say “you” way more often in all my communications, both at work, and even at home—e.g., “YOU do the dishes!” Continue reading “Winter is coming, and the donor-centric fundraising model must evolve”

“Dancing with Program Officers” and 5 other nonprofit-themed reality TV shows we need

audience-868074_960_720So many of the challenges the nonprofit sector faces exist because of our poor portrayal in the media. This is why I think we should lobby for more shows that highlight the exciting and complex work all of us in the field are doing. A while ago I wrote about “Nonprofit and Afraid,” a show where people who have little experience with nonprofits are put to work at a nonprofit for six weeks. Here are some other ideas I’ve thought of, and sneak previews of what they might look like:

Dancing with Program Officers:

12 nonprofit staff are paired with 12 program officers of local foundations to learn various funding dances, including the “Should I call them first or should I just send in the LOI?” and “Who should pay for lunch?”

Emcee: On the floor now are Alan and Marjorie. Alan, the DD of Think of the Children, has been having trouble rehearsing for the Site Visit Dance, a nerve-wracking number with feints and swirls. Marjorie, his partner and program officer at the Swifter Foundation, has been supportive in her coaching. Let’s see how they fare tonight:

Alan: Thanks for coming down to see our program in action, Margaret. I’m sorry, I mean Marjorie…

Marjorie: No problem, people get that wrong all the time. I should just change it, ha ha.

Emcee: An understandable stumble, given his nerves, and a graceful recovery, but our panel of judges does not look happy.

Alan: This year, we served 390 kids, 85% free-and-reduced-lunch, through four programs…

Marjorie: That’s wonderful. What are some of the results you’ve seen?

Emcee: The Site Visit Dance is a tricky dance, since it combines both technicality and heart. Alan is relying too much on technique. He needs to bring more heart, more stories. Let’s hope he doesn’t flub this one like he did last week in the “Clarifying Questions on the Proposal Budget” dance. Continue reading ““Dancing with Program Officers” and 5 other nonprofit-themed reality TV shows we need”

Nonprofit with Balls’s 100th post! Let’s celebrate by going home early.

unicorn sunsetHi everyone. This is Nonprofit With Ball’s historic 100th post. It is a momentous occasion. When I was a little boy growing up in a small village up in the mountains of Vietnam, my father said to me, “Son, we may be poor, but that does not mean we can’t accomplish great things. You are the smartest, most-talented, and, in certain very dim lighting, best-looking kid in our family. Bring honor to our name.” Well, look dad, I wrote 100 blog posts about nonprofits, many mentioning unicorns! I think our ancestors would be proud. They’re probably tweeting about it right now.

For this 100th post, I’m going to provide excerpts of some of my favorite early posts, the ones that you probably haven’t read because they’re so old. If this sounds very lazy, like those TV shows that do montages as a special episode (“Instead of writing a real episode, let’s spend 10 minutes looking at all the times that Joey said ‘How you doin’?’ and all the times that Ross acts like a completely unlikeable character”) you are right. But hey, this only happens every 100th blog posts; we’ll be back next week with new content. Here, read these posts below if you haven’t. And I think it’s only appropriate that we all go home early today in celebration. Continue reading “Nonprofit with Balls’s 100th post! Let’s celebrate by going home early.”

If You Give a Board Treasurer a Cookie, and other classic children’s books about nonprofit work

Today, I want to talk about children’s books. I am so sick of these children’s books that my one-year-old makes me read each day. You try to see how charming “Guess How Much I Love You” is after the 80th time! All right, nutbrown hares, we get it, you love each other, great! And yes, brown bear, brown bear, you see a red bird, awesome, and red bird, red bird, you see a blue horse, wonderful.

But then I got this great idea! I should write children’s books! They are short as hell! And if one becomes a best-seller, I’ll be rich, rich! The conventional wisdom is to write about stuff that you know. And what do I know? Nonprofit work, of course. I can write children’s books about nonprofit work! Here are some that I’ve started working on. There is so much that children can learn from our field. Just imagine parents reading these books to their kids each night. Maybe these books might even inspire some kids to grow up wanting to be nonprofit warriors. Read these texts below, and let me know what you think, and other children’s book ideas you have.

The Runaway ED

runaway 2Once upon a time there was an Executive Director, and she wanted to run away. So she said to her board chair, “I am going to run away.”

Her board chair said, “If you run away, I will come and find you and bring you back, for you are my Executive Director.”

“If you come and find me,” said the ED, “then I will become a strategic plan and hide on the shelf.”

“If you become a strategic plan and hide on the shelf,” said her board chair, “then I will become an intern who accidentally stumbles on you.”

“If you become an intern who accidentally stumbles on me, then I will become a raw piece of cauliflower on a snack platter at a community gathering, which no one will eat.”

“If you become a raw piece of cauliflower on a snack platter at a community gathering, which no one will eat, I will become a desperate hungry vegan and find you.”

“If you become a desperate hungry vegan who will find me,” said the ED, “then I will become an invitation-only foundation that is like Fort Knox to get through.”

“If you become an invitation-only Foundation that is like Fort Knox to get through, I will become the best friend of one of the trustees’ daughters and I will get through to you.”

“Aw, shucks,” said the ED, “well, in that case, I might as well stay here and be your ED.”

And she did.

“Can I have a raise?” she asked.

“No.”

If You Give a Board Treasurer a Cookie

If you give a board treasurer a cookie, he may ask who’s paying for the cookie.

When you answer that you’re using funds he approved on the budget, he’s probably going to ask to see a copy of the budget.

When you give him the budget, he’s going to ask for the latest balance sheet.

When you show him the balance sheet, it may remind him of a training he attended about the importance of opening a line of credit.

He’ll ask you to open a line of credit. He might get carried away and say he’ll go to the bank himself.

When he goes to the bank, he might notice that your signatories are not up to date.

He’ll send out an email to the finance committee asking to discuss this at the next meeting.

You’ll have to coordinate the meeting and remind everyone. And of course, you have to get snacks.

And chances are…cookies will be on sale.

 

The Very Tired Development Director

In the light of a fluorescent lamp, a Development Director sat hunched over an organization’s fundraising plan.

On Monday, he organized one luncheon, but the organization still needed money.

On Tuesday, he applied to two employee giving campaigns, but the organization still needed money.

On Wednesday, he launched three crowd-funding initiatives, but the organization still needed money.

On Thursday, he wrote four grants, but the organization still needed money.

On Friday, he called five major donors, but the organization still needed money.

On Saturday, he wrote 10 thank-you emails, sent out 18 handwritten notecards, went to coffee with 5 potential donors, checked the grant calendar, looked at the annual event program brochures of 9 similar organizations to scan their sponsors, called 4 board members to remind them of their tasks, emailed 3 local businesses, and led a program tour. He was exhausted.

The next day was Sunday again. The Development Director stayed at home and spent time with his family, and he felt much better.

He was due for a much-needed vacation, so he took some time off. A week later he came back and…

He was still an awesome Development Director who continued to keep the organization and its important work going.

 

The Giving Nonprofit

Once there was nonprofit organization, and it loved the community and the funders supporting its work. Every year, the organization would continue to serve the people in its community. And each year, funders would provide funding so it could continue its programs. And the organization loved its funders and its community very much. And the community was happy.

But time went by, and the nonprofit and its programs grew older. The funders didn’t come as frequently, and the nonprofit was often left alone.

Then one day, a funder passed by, and the nonprofit said, “Come, funder, come to my programs and meet the kids we serve and let’s make the community better.”

“My foundation has shifted its priorities,” said the funder, “we only fund new and innovative programs. Do you do anything new and innovative?”

“I’m sorry,” said the nonprofit, “we have been building this program for several years. It is not new. But it is good, and it serves many wonderful people.”

And the funder left, and the nonprofit was sad again.

Then one day, another funder passed by, and the nonprofit said, “Come, let’s have lunch and talk about our community. Support our work and help kids achieve a brighter future.”

“We no longer fund direct service work,” said the funder, “that’s a Band-Aid solution. Do you do Collective Impact?”

“I’m sorry,” said the nonprofit, “we have been involved, but not significantly, since our community still needs direct service.”

And so the funder left and went far, far away. The nonprofit was now very tired and sad.

And after a long time, another funder came by.

“I’m sorry,” said the nonprofit, “I don’t have anything innovative, just good programs that serve people. My programs only target specific neighborhoods, not whole states, in case you want something farther reaching. The programs serve unique populations, so they might not be scalable, in case that’s what you seek. I am not sure I have anything that you might like to fund.”

“It’s OK,” said the funder, “we provide general operating grants focused on outcomes, and I heard you do some great stuff, so here is a grant so you can continue to serve the community.”

And the nonprofit was happy.

And its staff went to happy hour.

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For more nonprofit kids’ books, read “Where the Sustainable Things Are” and other nonprofit children’s books

And also part 3, Green Eggs and Strategic Plans” and other nonprofit children’s books

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