Why we need to stop asking “What do you do?”

[Image description: A right hand is in focus, extended toward the viewer, as if this person is offering to shake hands. The person is out of focus, but appears to be wearing a grey button-down shirt with a black blazer. The composition is focused on the hand and torso, so we don’t see the person’s head.]
A while ago, while I was seeking input for a post on how we can all be more disability-inclusive, a colleague mentioned that we should drop the get-to-know-you question “What do you do?” because people with disabilities face significant employment discrimination, and this question is often a painful reminder of that. Another colleague of mine who is brilliant and talented and hilarious and wheelchair-enabled told me she spent seven years searching before someone hired her. I can imagine all the times during those seven years when people asked her “What do you do?” and how she must have felt. This has made me think of the “to-do” culture that we have and how it’s been affecting our work.

I learned a few years ago, through my participation in the German Marshall Memorial Fellowship, that the US has a default “To-Do” culture. The first thing we ask someone we meet is about what they do. Actions, in our culture, define us. For other cultures, though, are more of a “To-Be” culture, and you are defined less from what you do, and more from who you are:  Your relationships, your family history, your beliefs, your passions, your haircuts, etc. Continue reading “Why we need to stop asking “What do you do?””