8 Recipes from the Nonprofit Cookbook

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Every once a while I get a chance to infiltrate the campus of a major corporation like Microsoft. Usually it’s to beg someone to join our board or to be a sponsor of our annual event (ideally, both). These places are very different from nonprofits, but luckily, I’ve learned to blend in by using the lingo. Walking up to the reception desk, for example, I’ll pretend to say something on the phone like, “Yes, I know you’re cranking against deliverables–we all are–but the adminisphere needs the CRM to be in beta drop and repro by next week or we are all SOL, so tell your PM to get the chips and salsa buttoned down!” Except for my aura of stress and exhaustion, no one suspects that I am from the nonprofit world.

Until I enter the cafeteria. Did you know many big companies have cafeterias? Last month, I visited he one at Microsoft, and it is amazing! They have these cool stations, with different types of hot food. They even have vegetarian/vegan food. All for very reasonable prices. I get so excited seeing all this convenient and affordable food, freshly prepared every day, and it shows. I ran around, expressing delight at everything, embarrassing the host. “Dude, calm down,” he whispered, “It’s like you’ve never seen food before.” The forks and spoons are all compostable, made from potatoes. “This is totally awesome,” I said, chewing on a piece of Panko-crusted tofu, “This tofu tastes like childhood. And this fork is delicious!” Ah, to have hot food prepared for you every day, to eat with edible utensils!

“So,” I said, calming down, “would you consider joining our board?”

It’s disappointing to come back down to earth, where we have no company-sponsored cafeteria, where last week one of the staff interrupted me to ask whether there was any food left over from the meeting the previous night. Let’s face it, we nonprofit folks have different eating habits than the corporate types. First, because we don’t have the same financial resources. Second, we usually also don’t have a lot of time, since we’re always helping people and stuff. 

However, that shouldn’t mean that we can’t eat delicious, nutritious, and affordable meals. Also, we don’t like to waste food, and there is always a ton of food left over from various meetings. That’s why, prompted by Director Jen of Virginia, I’ve been thinking of writing a cookbook for nonprofit professionals. I’m working on it between episodes of the Walking Dead, but I wanted to give you a sample of what will be in the book. Here are a few recipes. I also asked friends of NWB’s Facebook page for suggestions.

The ED Ramen Bowl: Prepare one package of ramen. Add some frozen vegetables. Microwave for 5 minutes.  Eat while reading financial statements or having a meeting with a staff. One hour later, eat a Cliff Bar while running to a meeting. Serves 1.

Fundraiser Wine Sangria: After every annual event, you will inevitably be left with several bottles of wine that have been partially finished. Don’t dump those down the drain! Combine and pour about 2 bottles’ worth into a punch bowl, add 2 sliced lemons, 2 sliced oranges, 2 shots of brandy or vodka, and 4 cups of leftover club soda or ginger ale or whatever, stir, and chill for a refreshing drink at the debriefing session. Serves 8, or serves 4 twice.

I-Forgot-My-Lunch Pasta: Having dried pasta and jarred spaghetti sauce in the office is a major time and money saver. For a quick meal, add dry pasta to a large microwave-safe glass bowl. Add water to one or two inches above pasta. Microwave for 15 minutes. Go answer some emails. Check for doneness and microwave 3 more minutes as necessary. Carefully drain pasta and return to bowl. Add pasta sauce to your liking, and stir. The hot bowl will heat up the pasta sauce. Serves 1 to 5. If you want more nutrition, add frozen or fresh vegetables and microwave an additional 3 minutes.

Hummus Platter Pizza: Hummus has gotten very popular, and that’s why 95% of nonprofit group meetings will feature this item, along with baby carrots, sugar snap peas, broccoli florets, and pita wedges. You will always have more hummus than people will eat, so why not make a delicious “pizza” after the meeting? Take leftover pita wedges, spread hummus on top, slice and add leftover baby carrots, snap peas, and broccoli, cover with shredded cheese cubes leftover from another meeting, and bake at 350 degrees for 10 minutes. Serves 1 to 5.

Morning-After Breakfast Melt (Contributed by J Eric Smith): “Put the leftovers from last night’s meeting/event snack platters in a bowl. Pretty consistently, the things that no one ever eats off the platter are the pepper jack cheese, the weird salami looking stuff with more white fat than red meat in it, the cauliflower florets, and those strange, flat, brown things in the snack mix that taste like Worcestershire sauce. Heat in microwave until the cheese melts. Eat at desk, with aspirin garnish.” Serves 1 to 8.

The Team-Building Stone Soup: Food being left in the fridge for too long can cause consternation among staff. So every month, make a delicious “minestrone” soup. Add one carton of vegetable stock and one jar of tomato-based pasta sauce to a large pot. Season with salt, pepper, and a tablespoon or dried Italian seasoning (rub between your fingertips as you add for extra flavor). Add a splash of red wine left over from an event and half a cup of small dried pasta. Then have each staff look through the fridge and see what they can contribute to the soup: cheese, tuna salads, that weird kombucha tea with its “mother” floating inside, other soups. Simmer till the pasta is cooked. Not only is this a great way to clean out the fridge, it’s also a wonderful team-building activity. Serves the entire team.

Pastry bread pudding: Breakfast pastries are like government grants. At first they seem like a good idea, but you quickly get sick from how heavy they are. And yet, which nonprofit has not had a box of assorted pastries left over after an early-morning meeting? Preheat oven to 350 degrees. Cut 8 pastries into small pieces, shove into a baking pan, and drizzle 3 tablespoons melted butter over pieces. In a mixing bowl, whisk 4 eggs, 2 cups milk, 1 teaspoon cinnamon, ½ cup sugar, and 1 teaspoon vanilla. Pour over pastries and make sure everything is covered in liquid. Bake for 40 to 50 minutes. Serves 3 to 8.

The Development Director Omelette (Contributed by Rachel Schachter): “Take a dozen eggs out of the fridge. Give your ED a list of donors to call. Wait one week. Throw one egg at him for every donor not called. Go to store. Buy more eggs, repeat as necessary.” (Note from NWB: This is actually not a recipe and is very wasteful of eggs, which should be saved for the real recipes, like the bread pudding above).

I’ll be developing more recipes for the cookbook. Please send in your nonprofit recipes and any suggestions you may have. Remember: Just because we’re in nonprofit, and cranking against deliverables, doesn’t mean we can’t eat well. 

Ooh, my ramen is ready!

 

Dear business community: Please remember these 10 things about nonprofits

apple-orangeMy friends from the business community:

As an Executive Director of a nonprofit, I want to say that I love you guys. Almost as much as we all love the Seahawks (Go Hawks!). You do so much to sustain our work—volunteering countless hours, donating funds to programs, and telling your friends about us so they can help too. We rely on you. The work is not possible without you. Whenever we get one of you on our board or development committee, it’s like Christmas.

However, there are a few things I’d love to remind you of, stuff like fundamental differences between nonprofits and for-profits and the challenges we face. I know, you probably have heard some of this already. But it’ll be really good for us to go over them again, so we can more effectively work together to make the world better:

  • Nonprofit funding is restricted. That is something we repeat over and over, but I’m not sure you actually understand how restricted it is. Imagine that you have a business selling software for $100 a pop. I buy a copy, and I give you $100, but then I say “You can’t spend any of this money I’m paying you on your salary, or on your rent or heating for your business. It can only be used to for you to buy copy paper and no more than 80 binder clips.” Now have all your customers say stuff like that to you each time they buy your software. That’s how it works in nonprofit, but replace “customers” with “funders.” It is not fun trying to figure out who is paying for what and how to work within this structure, but luckily it only takes up 60% of our time.
  • (Hilarious side story: Speaking of copy paper and binder clips, one of my ED friends sometimes “dumpster dives” for office supplies. On her last dive, she scored a roll of masking tape and an unopened container of poster paint (woohoo!)—and her board still complains that her organization spent over $1200 in supplies in 2013).
  • No one wants to pay for unsexy “admin” things. These are things like HR, marketing, fundraising, the ED or Development Director’s salary, etc. This is why we don’t have an HR department, or an IT person, or a marketing person, why our database (if we have one) may not be as cool as you want and why some of our marketing materials look like they were designed by bonobos. You’re frustrated that our infrastructure sucks sometimes. Well, we are too! Unfortunately, because of our funding restrictions, we can’t do much about it except to beg for free services from you and your friends.
  • (Hilarious side story: One time I was at a conference, and a business was leading a workshop on building a website. “We asked our bosses for $25,000 to develop the website,” said the presenter, “and they said, ‘Hey, we actually have extra funding.’ So they gave us $50,000!” Back then, 50K was half my organization’s operating budget and about four times my Americorps yearly wages, so I left the workshop and cried silently in a bathroom stall).
  • Our funding is unstable, and it’s not our fault. It fluctuates depending on factors such as funder priorities, the situation in Iran, the value of the Yen, and the alignment of celestial bodies. Grants are usually only for one year. So year-over-year budget comparisons are often useless, and predictions on future funding sources are educated guesses at best. Please try not to be upset when you ask us questions like “What are your budget projections for next fiscal year” and we give you seemingly wishy-washy answers like, “Well…will Mercury be in retrograde at the end of this fiscal year…?”
  • The better a job we do, the more costs we incur. That’s right; it’s weird, but it’s true. If our after-school program, for example, is awesome, more kids will attend, which means more costs. But the funding does not also increase automatically, meaning we have to serve more people with fewer resources. So then we have to spend more staff time on fundraising, which, remember, is not sexy, so people hate paying for that. If your product is awesome, your business can become stable and continue as long as demands remain stable. Not so for us nonprofits! This is why we live in a constant state of stress and fear. And why we need you on the development committee!
  • Our community members (the people we serve) are not economic units. As one of my ED friends says, “You can’t run a cost/benefit analysis on the worth of a human life, and every human being is a miracle worthy of respect and kindness and compassion.” That sounds very sappy, but we genuinely believe in crap like that, and it very frustrating when people forget this stuff and reduce human beings to numbers and statistics.
  • Success is difficult to measure. We throw around terms like “outcomes” and “metrics,” but things are so much more complex. When we’re working with people who are homeless, or mentally ill, or kids at-risk for failure, it is challenging to define success and what part we play in it. So it gets very annoying when you come in trying to impose a business framework on our programs, or get upset when we can’t give you clear answers to questions like “What’s the impact of your programs?” We’re trying to figure all this out.
  • Things can’t be “scaled” as easily as you think. Some of you are really impatient about scaling up our work. You see a great program, and you want it to be bigger, to help more people. We do too. But the clients we serve and their challenges are complex, and we work within structures that severely limit what we can do. We are constantly thinking of ways to help more people, while trying to keep our organizations from collapsing, all the while hoarding supplies for a potential zombie apocalypse (That last part–it may just be my organization that does that).
  • If you want to help, roll up your sleeves. We get plenty of advice. If you want to be helpful, roll up your sleeves and actually do something. It’s frustrating when business leaders or consultants come in and provide a report of recommendations of things we should do. These reports are often left on shelves to gather dust, since we often have no time or resources to tackle them. If you want to help, take lead on a few of these things you recommend.
  • We chose to do this work. That’s right, we chose jobs that are unstable, under-appreciated, challenging, low-paying, and high-stress. That does not mean we’re not as smart as people in other sectors. Once a while we meet young professionals in other professions, and their smugness and condescension are palpable, and we want to grab them by the collar and shake them. But we think of our clients and swallow our pride. Our society places much higher value on jobs like doctors, lawyers, movie stars, business owners, etc. However, most of us did not go into the nonprofit field because we failed at other professions. We do this work because we want to kick inequity’s butt, no matter how difficult it is.
  • (Hilarious side story: At my organization, which serves low-income immigrant and refugee youth and families, the clients are often amazed that I do this full time. One woman at an event asked when I will find a real job; her son was studying to be a pharmacist, she said.)
  • Finally, just because you’re really successful in one area, it doesn’t mean you are automatically great in another area. If you’re an amazing heart surgeon, it doesn’t mean you’re automatically a great singer. If you’re an awesome dancer, it doesn’t mean you’re now a really kickass chef. And yet we meet so many of you who are successful in the business sector who now think that you automatically know how to run a nonprofit, or lead an education reform movement, or counsel us nonprofit folks on how to do our work. One of the most irksome things we experience is when business people, after a limited time trying to understand the organization, start giving advice. We’ll try to be thankful, since you’re a potential donor and volunteer, but seriously, the you-guys-should-do-this and you-guys-should-do-that are often irritating and not helpful at all. We don’t go to your business and tell you how to…run…quarterly reports…or, uh…improve assembly line efficiency…

At a meeting a month ago, a bunch of people and I were providing input and advice to Seattle’s new mayor as he starts his administration. A community leader stood up and said, “You have to remember that poor people are not just rich people who don’t have money. And black people are not just really dark white people.” Ahaha, that’s so true, everyone thought. They laughed. (Each of those profound statements deserves to be discussed in its own post later). I want to use the same line of thinking to remind you all that nonprofits are not just chaotic businesses with really nice employees. Until we have the same flexibility and stability of essential resources that successful businesses have, comparing one with the other is like comparing an apple with a porcupine.

Thank you for reading, and for all that you do.

Go Hawks!

***

Related Posts:

Nonprofit’s ultimate outcome: Bringing unicorns back to our world.

The sustainability question: Why it is so annoying.

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10 things to do for the Lunar New Year to bring luck to your nonprofit

tetNote: This post was written in 2014. For this year, the Lunar New Year starts on Thursday, 2/8/16, ushering in the Year of the Fire Monkey. Everything else still applies though.

Lunar New Year is coming up, and those of you who still keep referring to it as “Chinese New Year,” you lose three cultural competency points. That’s like saying “American Christmas” or “Mexican Fourth of July,” all right? We all know that Christmas and Fourth of July are celebrated everywhere.

In Vietnamese culture, we call the Lunar New Year “Tet,” and it is the biggest and best and most festive period in the year ever. The weeks leading up to it are magical, as if everyone in the country just got a general operating grant. People are all busy preparing by decorating with plum and apricot blossoms and making traditional foods like sticky rice cakes and candied coconut, and there is a wonderful energy in the air and the kids are excited and the adults are happy and a few uncles get drunk and fall of their motorcycles while carrying plum or apricot branches home while teenagers point and laugh. Sigh…I miss my childhood…

But Tet is also symbolic, representing a new beginning and a clean slate. So while everyone is high on life during this time, there is a serious side as well. In order to have a great new beginning, people spend considerable time and effort to take care of all the unfinished crap. This goes for individuals, families, and businesses. And of course, this goes for us in the nonprofit field.

So, to start the Year of the Horse off right, we have to take care of stuff that is symbolically weighing us down. I’ve listed some things below. You don’t have to do all of them, but the more you can take care of, the more luck and good fortune you (and your organization) will have in the New Year. Whatever you do, do it BEFORE midnight on 1/31 (Friday morning):

  1. Clean your desk—Cleaning is a huge part of Tet preparation, and families will spend days cleaning their houses till everything is spotless. You probably have all sorts of crap on your desk and in your drawers, random receipts, what the hell is that, some sort of Powerpoint slide printout from six years ago on the 40 Developmental Assets or something? Store or get rid of it all!
  2. Clean your car—If you’re like me, you have tons of junk you collect from various meetings, all accumulating in the backseat of your car. Then there are probably half-drunk bottles of water that you take from those same meetings. And energy bar wrappers and other snack wrappers. If your car looks like a hoarder’s car, now is the time to clean it.
  3. Decorate your office: Traditionally, people decorate with flowers and things that are red and gold/yellow, which are lucky colors. You don’tfruit-951792_960_720need to go overboard with the decorating. Look at your office plants. If they are dead, get rid of them. Buy a yellow potted flower like mums or a lucky bamboo. Both symbolize renewal and good fortune. Most Vietnamese homes will also have a tray with a whole bunch of different fruit (at least five types) to symbolize bountifulness, so think about doing that. Even if it doesn’t bring good luck, we nonprofit staff can all use more fiber.
  4. Pay off your debts—This is a huge part of preparing for Tet. You do not want to start the year owing money to people. It is very bad luck. So, if there are any outstanding bills, pay them now. If you personally owe a coworker even five bucks because he spotted you some cash for coffee or whatever, pay him. If your staff have any reimbursement requests in, cut them their checks.
  5. Collect on debts—Collecting on debts can be unpleasant, so it is best to do it before the New Year starts. Plus, people are more anxious to pay off their debts during this time, so it is easier to do. If you have invoiced for reimbursement-based grants or whatever and it’s taking a long time, start being more assertive. Call up government funders and say, “If you don’t send reimbursement checks before 2/8, you’re being culturally insensitive.” This also goes for overdue pledged donations.
  6. Apologize to people—You want to start Tet off with a clean slate, so make a list of all the people you’ve slighted, for example people you’ve accidentally stood up this year, staff who spent their own money to buy supplies whom you didn’t reimburse for several months, hipsters you made fun of during a keynote speech, interns whom you ordered to get you a vegan soy caramel Macchiato at Starbucks while forgetting that it’s their birthday, etc. Call or email them to apologize.
  7. Forgive people—You don’t want to start the new year with bitterness in your heart. So, whatever hatred or disdain you have for people who have wronged you, such as your boss or coworker or board member, now is the time to take care of it and/or let all that go. Forgive as much as you can, and act on it with conviction by treating everyone nicely. Even the hipsters with their skinny jeans and weather-inappropriate scarves. If you find it hard to let go of these negative feelings, just remember that there will be plenty more bitterness and grudges for you to develop and harbor in the coming year.
  8. Get a haircut: If you don’t really need a haircut, then don’t worry too much about this. If you are thinking of getting one, do it now before the new year starts. Getting your hair cut before Tet symbolizes shedding off of bad luck or whatever negative energies attached themselves to you this year. During the first three days of Tet, your hair now symbolizes good luck, so you can’t get a haircut during these three days.
  9. Thank people: During Tet, families take time to visit the graves of ancestors, where they clean the tombstones and light incense to remember where they came from, and to ask the ancestors for a multi-year general operating grant. It is a time for reflection and appreciation, so call or send a note to thank your key funders, donors, volunteers, board members, and other awesome people. Especially thank any people who were historically critical to the organization, such as founders.
  10. Request Monday, 2/8 off. I’m very serious. Very few people work during the first day of Tet. This is the happiest day of the year and everyone spends it with family and friends. If you have to work, try to do only tasks that you enjoy. The belief is that whatever you do and feel on the first day of Tet is what you’ll experience the rest of the year. So if you are stressed and overworked or resisting the urge to strangle that one annoying committee member who always speaks out of turn while saying stupid irrelevant things, that’s your fate for a whole year.

On the first day of Tet [2/8/2016], you and your house and organization are infused with a dose of good luck, provided you followed some of thelion-dance-653735_960_720above steps. Don’t do anything that would symbolize getting rid of this good luck. For example, don’t get a haircut, don’t take out the trash, don’t do laundry. If you are staying home, you can probably skip showering as well. And for the love of general operating grants, try to brush aside stressful things and remain happy.

Good luck, and may the Year of the Fire Monkey bring you good health, peace of mind, stability, and a general operating grant or two.

(Note: By reading this blog post all the way through, you have earned 10 Cultural Competency Points and are on your way to becoming a Cultural Competency Unicorn. See list of CC points as well as titles you can earn.)

Distancing language, what it is, and why you must crush it

Meeting-of-the-BoredLast week was rough, as we received not one, not two, but…ok, two grant rejection notices (so sweet and thoughtful of people to wait until after the holiday break to send rejection letters). Whenever I get stressed, my face breaks out, which causes me stress, thus perpetuating a vicious pattern that I call the Pizza Face Cycle. During these times, to avoid scaring small children or potential donors, I usually hole myself in my cubicle, away from the world, listening to 90’s Hip-Hop, coming out every once a while to feed on ramen while avoiding the gaze of cruel or indifferent passersby.

And that’s what happened last week after getting the grant notices. Unfortunately, I couldn’t avoid several meetings and thus had to bring my face, like a minor Jackson Pollock painting, out in public. It was during one of these meetings that I noticed the nuances of the words we use during meetings. Specifically, how people unconsciously use inclusive or distancing language and how it affects the rest of the group.

Simply put, inclusive language indicates that you consider yourself a part of a team (e.g, “We need to revise our mission statement to include unicorns”) while distancing language indicates that you see yourself not a part of the organization or effort (“You need to revise your mission statement to include unicorns.”) This may seem trivial, you guys, but it is not:

  • New board members will use distancing language when they first join the board. As they identify more and more with the organization, they should start using inclusive language pretty much all the time.
  • If you do a good job at your programs, the clients should see it as THEIR programs, and they will use inclusive language when talking about these programs.
  • Consultants for short-term projects will use distancing language. The longer they are with a project, the more likely they will lapse into inclusive language.
  • Donors and volunteers who are especially invested in the organization will sometimes unconsciously lapse into inclusive language. This is a great sign. I was inviting one of our donors to our holiday party. “We should have beer at the party,” she said. “We totally should!” I said.

Distancing language can be a symptom of a greater problem. For instance, if after a year serving on the board, one of your board member says something like, “So when is your annual dinner this year?” something is not right.

It is also extremely contagious, and if left untreated will infect an entire group. I was on a committee made up of people from several organizations. We were brainstorming ideas about outreach. “I have an idea,” said one person, “you should make a list of all the organizations in the area and then call them individually.” “Great idea,” said another person, “you should also visit the community centers.” “Yeah, face-to-face is really critical for relationship building,” another person chimed in, “you’ll get better results that way.” It was a surreal meeting.

And that’s why you should be on the lookout for distancing language, and when appropriate you must crush it like an overcooked lentil! Here are some ways to do that:

  • Counter with inclusive language. If you use “we” often enough, especially after every instance of distancing language, it will likely stick in people’s minds.
  • Counter with your own distancing language. If you are the lead of a committee, people may direct all their ideas and feedback at you, unconsciously implying that you are going to do all the work. Use distancing language back at them might shock them out of it. E.g., “I completely agree. You should visit the community centers!”
  • Gently call it out. Say something like, “Hi everyone, I notice that we’ve been using ‘you’ a lot. This is a collaborative effort, and all of us are on the team, so let’s try to use ‘we’ more often?” It is helpful to pair this speech with inclusive body language, opening your arms wide and sweeping them toward yourself to emphasize “we.”
  • Follow up individually with people whom you notice use distancing language often and ask for their thoughts on the project. Chances are, they are not yet fully committed, and their language reflects that. The more you communicate with them, the more invested they’ll feel.
  • Be more direct. After several gentle reminders, I just correct people on the spot: “You should have a graphic design student work on the logo—” “We, John, WE should have a graphic design student work on the logo. Don’t make me have to remind you again…”

Once you start paying attention to this, it can be very helpful. Just a quick word of caution, though. At one of the meetings this week, the finance committee, we were discussing VFA’s financial management system. “You should revise your charts of accounts,” said one of the members of the committee, “and you should start developing a dashboard of financial health for the organization.” I knew from experience that I had to put a stop to the distancing language before it went too far. “Whoa, whoa, what’s with the distancing language, lady?!” I said, “You’re a part of this organization, aren’t you? What’s with all the ‘you should do this’ and ‘you should do that’ here, huh?!”

Apparently, that is not how you’re supposed to talk to a board member, especially a very dedicated one who had given months of notice in advance that she may be taking hiatus from the board to focus on taking care of other important things, so I would like to apologize.

10 Nonprofit New Year’s Resolutions…for Other People

skinny jeansHi everyone. I am in Alabama visiting in-laws for the holidays. It looks like the nonprofit funding landscape: dry, barren, everything withered, a few ravens squawking on brittle, gnarled branches.

Every year, I make a list of resolutions. Not for me, though, since I will invariably fail at all of them. So I make a list of resolutions for other people to improve themselves. It’s very therapeutic, and way more fun than making resolutions for yourself. Try it.

Nonprofit with Balls’s 2014 New Year’s Resolutions (for Other People)

People who use “literally” wrong. Seriously, you guys. It has become a pandemic scourge on society. On TV some woman said something like, “After I got my bearings, I was literally the eye of the tiger.” That makes no fricken sense! In 2014, you will learn to use literally right, or just avoid talking to me.

Staff who leave dishes unwashed. They are gross, and you fill them up with water so that the food doesn’t get stuck, which is great but then you don’t wash them in time, so the standing water becomes rancid and starts breeding mosquitoes or hipsters. In 2014, you will wash your dishes as soon as you are done using them. Unless you’re the ED, in which case, you can leave them for as long as you want.

Staff who leave food in containers in the fridge for months or years. After a while, the food start developing molds, and if left a while, the molds start evolving and becoming advanced civilizations capable of space travel. Then they go colonize other foods. Eat your food, or take it home right away.

People who use other people’s research/presentations without permission or without crediting the original source. This lackadaisical attitude in nonprofits’ use of data and research must stop, all right? We produce all sorts of awesome reports and presentations, taking hours to gather information. If you’re going to use it, ask first, or at the very least give credit to whomever you got this data from. Otherwise, my friend Director Mona will punch you in the neck.

People who have terrible paper formatting skills. In 2014, you will be more conscientious of how you format your handouts. Here are the worst offenders: PowerPoint handouts where there is one presentation slide per handout page. No one wants a 30-page package with with 9 words in 48-point font on each page! Condense your handout to 4 or even 6 slides per page, and use both sides! Also, the “dangling sentence,” knock that off. That’s when you have just one sentence on the last page of a handout. You are wasting an entire page because of one sentence! In 2014, preview before you print, and reduce your font size or margins so you don’t continue wasting paper. Or I will punch you in the neck.

Program officers and contract monitors who don’t respond to emails or phone calls. I know everyone is busy and overwhelmed with emails. But when people are emailing you three or four times, respond to them! Even if to say, “Sorry, I have no interest in your project about a nonprofit musical.” We are used to rejections, so that’s fine. But the radio silence is aggravating. In 2014, you will respond faster, even if it’s unfavorable. You are missing out on this awesome musical I’m working on.

Color-blind” people. Listen, you guys, it’s 2014. Being color-blind went out of style along with Vanilla Ice and parachute pants. Maybe it’ll come back later, who knows, which is why I still keep my parachute pants in storage just in case. Until then, saying you don’t see colors just makes people look at you funny, like you just showed up in a bunny costume to a non-costume party. The thing now is to see colors and to appreciate diversity and stuff.

People who contact our agency asking for help. Every week we get random people who call asking for help on varying sort of non-mission-related stuff. We got one guy once who called requesting help with a business he’s trying to start in Vietnam. And there was one dude who thought we were a dating service. Read the website, and stop asking us for help. We’re trying to help people!

People who automatically add my name and email to their newsletter mailing list. I get hundreds of emails each week, literally. 25% of those are from other organizations automatically adding me to their mailing list without my permission. Then I feel bad unsubscribing. So now I just don’t give out business cards any more. I don’t know what the solution is, since all of us are trying to build our base, and in some ways, I kind of envy how efficient other orgs are about adding people to their database. In 2014, maybe you should keep doing that, but leave me out of it?

Finally, people who wear skinny jeans to nonprofit meetings and functions. Please knock it off. You may think it’s stylish, but you look ridiculous, and there are very serious health problems such as constricted blood flow and pinched nerves that you might want to look into. But mainly, nonprofit events are a space for people to think about making the world better. We should not be forced to spend mental energy gazing at your skinny legs and wondering how you got into your pants. On that note, in 2014 also stop wearing scarves when it’s not cold. There is no room for style in the nonprofit world. We gave that up when we entered the field.

All right, there’s more stuff, but I’m hungry, so I am going to try to find some vegan food in Alabama. What other resolutions can you think of for other people? Write it in the comment section.