nonprofit field – Page 56

9 lessons from House of Cards we can apply to nonprofit work

Posted on March 3, 2014March 31, 2016 by Vu

Hi everyone, if you have not been watching House of Cards on Netflix, you should ask a coworker who has been watching it to slap you in the face right now. First off, it’s a really well-made show, with great actors, interesting plot-lines, and good pacing.

Second of all, it actually has a character who directs a nonprofit that is not illegally selling human organs in the basement. Every time we see a nonprofit depicted on TV on shows like Law and Order SVU, it is doing something like illegally selling human organs, which really screws up the general public’s perception of us. I am tired of people coming up to me and saying, “Pst, hey, I heard you direct a nonprofit? Got any kidneys in stock?”

All right, fine, no one says that.

Point is, House of Cards is great, and even though it is about politics and features some of the most ruthless, calculating, and evil-yet-well-dressed people on earth, we nonprofits can learn a lot from it. There are a lot of good lessons about leadership, loyalty, strategy, and how to push someone in front of a moving train. I’ll discuss a few that stuck with me, using quotes from the show. If you haven’t seen HOC, skip this spoiler-filled post and read something else, like these nonprofit jokes I wrote.

1. “That’s how you devour a whale, Doug: One bite at a time.” Frank Underwood didn’t get nominated as Secretary of State, and he is as pissed as a porcupine in a bucket. He wants to destroy everyone who has wronged him. A huge undertaking, says his Chief-of-Staff, Doug, prompting Frank to respond with the above quote.

Lesson for nonprofits: Even difficult tasks, like creating a strategic plan, or planning an event, or moving an entrenched board, or cleaning out the office fridge, can be done if you are methodical and break the goal into smaller chunks.

2. “Friends make the worst enemies.” Frank butts head with Marty Spinella from the teachers’ union. He and Frank worked well together in the past, and now Marty feels betrayed. Marty is as pissed as three badgers in a potato sack.

Lesson for nonprofits: Do not antagonize your donors and supporters! Maintain those relationships. Sure, a stranger who knows nothing about your organization saying stuff about you is one thing, but it is much worse coming from someone who used to be a fan, since they have more credibility.

3. “What you have to understand about my people is that they are a noble people. Humility is their form of pride. It is their strength; it is their weakness. And if you can humble yourself before them they will do anything you ask.” Frank goes to his hometown to appease the parents of a girl who died in a car accident because she was texting about a peach-shaped water tower, which Frank helped to build. He tells the parents that if they want him to resign, he will.

Lesson for nonprofits: This quote can easily be applied to us who choose to devote our lives to helping people. Humility is our strength, but it can also lead to our being pushed around, settling for insufficient resources and flawed systems and really bad office chairs from Craigslist, which does not help us achieve our mission. Figure out when to be humble, and when to be assertive.

4. “Never slap a man while he’s chewing tobaccah.” Frank is plotting against Remy, his former staffer who now becomes a powerful lobbyist and serious pain in his side. But, he must wait for the right time.

Lesson for nonprofits: Timing is critical, especially when interacting with influential people. They might spit tobacco in your face, and who wants that? Tobacco stains are very hard to remove. This is why I always wait until our board chair is in a good mood and has minty fresh breath before giving her bad news.

5. Doesn’t matter what side you’re on, everybody’s got to eat. Marty leads a teachers’ strike, which takes place in front of a fundraising dinner that Claire is organizing. Frank and Claire bring out ribs and offer them to the protesters, who take the food, dealing a critical blow to the strike.

Lesson for nonprofits: Two lessons: First, no matter what our nonprofits do, we all need resources to keep going. Second, figure out weaknesses and exploit them. For the sake of making the world better, of course. (By the way, that fundraising dinner raises half a million. I had to take a break during this episode to weep softly into a throw pillow).

6. “Such a waste of talent. He chose money over power – in this town, a mistake nearly everyone makes. Money is the Mc-mansion in Sarasota that starts falling apart after 10 years. Power is the old stone building that stands for centuries.” Frank here is talking about Remy, a smart former staff of his who chose to work as a lobbyist for a powerful company.

Lesson for nonprofits: Uh…just replace “power” with “social justice” and we’re good. Of course, we all chose social justice, which is far better than a stupid mansion anyway. A mansion with, like, a nice yard. A really big mansion. With a view. And a pool. And great shrubbery. God, I would push someone in front of a train for some decent shrubbery…

7. “Shake with your right hand, but hold a rock with your left.” This basically explains anytime Frank is nice to someone.

Lesson for nonprofits: The lesson I would take from this is not necessarily to be two-faced, but to always have a backup plan. Diplomacy is always a good first step when it comes to working with challenging people, but have a plan to put into action right away if that fails. And please do not let that plan involve illegally trading organs.

8. “There is no solace above or below. Only us – small, solitary, striving.” Frank at a church talking to himself after doing something terrible. So terrible that I can’t even describe it here. Let’s just say it involves at least one of these deadly things: ricin, carbon monoxide, kombucha tea, or a copy of Superman IV.

Lesson for nonprofits: We are nonprofits, and even if we’re huge, we’re still just one part of society. Every day we make choices. Some of them good. Some of them bad. We must live with our choices. Our world needs us. We must continue striving. That does sound kind of depressing, doesn’t it? Just don’t try to poison anyone with carbon monoxide and/or kombucha, all right?

9. “The foundation of this White House is not brick and mortar. It’s us.” The First Lady, trying to explain to her husband why it’s important that they work on their marriage by getting some counseling.

Lesson for nonprofits: The foundation of our work is not the office, or the computers, or the capital projects or the funds or whatever. It is the people who choose to be here doing this stuff. We must take care of each other, because good staff and board and donors and volunteers, they are what makes everything possible. Be nice to people.

But hold a rock…

Kidding.

The show is actually rife with quotes and lessons, so I’ll write more about it later. I’ve mainly been talking about Frank, but his wife Claire is equally fascinating. A post analyzing her ability to run a nonprofit will be coming, and I’m also working on lessons from Walking Dead, Game of Thrones, and the Golden Girls.

Which comes first, the Equity Egg or the Accountability Chicken?

Posted on February 24, 2014February 25, 2014 by Vu

The last few weeks have been rough. Not only did the baby grow his first tooth and got an ear infection and has been miserable, but also my lucky bamboo, which I got to boost the feng shui in the office, mysteriously turned yellow and died.

None of that, however, compared to getting news that one of the schools we partner with didn’t get the grant that it applied to. I helped them to write this massive, 30-page narrative, sitting at the principal’s desk and typing away as she ran in and out of her office to deal with one situation after another. The grant was painful. It was like taking a pint of kumquats, freezing them overnight, putting them into a gym sock, running the gym sock though some poison oak, and then beating yourself in the face with it while watching Star Wars The Phantom Menace, that’s how painful it was. (I helped another school last year to write the same grant, and wrote about how awful that was).

We wrote this grant for several days. This is a school with 95% kids of color, 85% low-income, and this was their third time writing this grant and failing to get awarded. It was a devastating blow for a really great school. “I’ll buy you a drink,” I told the principal; we both felt like crap.

A few days later, I ran into one of the executive board members, “Frank,” who approved the decisions. I told him the grant award system was messed up and he needed to change it. “Well,” he said, “there are always winners and losers. And we need to focus on schools who have principals who are accountable and taking lead to improve their schools.”

As much as I love the US, we have some major things to improve on. One of those things is this zero-sum game that we play, and it often manifests in the form of “accountability,” a catch-all concept that everyone now uses because it makes them look smart and responsible. Accountability now equates with excellence and quality and bald eagles and apple pie.

Unfortunately, this concept has been thoroughly misused, wielded as a tool to perpetuate many crappy and unjust systems.

At a panel I was on, the topic was parental engagement. “We can talk all we want about all sorts of things,” said one of the other speakers, “but at the end, it comes down to parental accountability. Parents need to be responsible for their kids’ learning! They need to read to their kids and make sure they do their homework!”

Yeah, said the room, clapping, that’s the American Way!

“I agree,” I said, “parents should be involved in their kids’ education.” But, I pointed out, many of them don’t have the language skills, or they are poor and work several jobs. And then because they are poor, they tend to go to struggling schools, and those schools don’t have translation services, or any staff who can spend time with the parents, so even if a parent really wants to be engaged, they come to school and there is no one to help them. So if we want parents to be accountable, provide them the resources they need first.

We have a very punitive sort of mindset, and oftentimes it makes no sense. Let’s punish the schools that don’t do well by taking away or not giving them the resources they need. THAT will incentivize them to get better, those lazy, good-for-nothing schools who have no accountability.

Also, let’s force low-income schools to write painful 30-page grants to compete for these funds that are designed with equity in mind to help struggling schools with high numbers of low-income students. Grants that are so painful it’s like taking a mason jar, filling it with apple cider vinegar, running through a blackberry thicket, then pouring the vinegar all over yourself. The best-written grants should be awarded, because that’s accountability. Let’s ignore the fact that the schools that are most struggling, and thus most in need of these funds, are probably the ones that have the most challenges writing these grants.

People, even well-intentioned people like “Frank”, use “accountability” as a crutch to not have to deal with the much harder task of achieving equity. Why spend five times more effort to define and find the most struggling schools, work with them to develop a strong plan to support their students to achieve, and provide them with funding and guidance to succeed? Why do all that when you can make all the schools write a sadistically burdensome grant, grade them on a 100-point scale, and pick a school that scored 87 points over a school that scored 85 points? Your process is clear and “accountable,” you’re forcing the schools to be “accountable,” and no one can yell at you for being unfair.

People who believe that competition and the focus on accountability will lead to equity are deluding themselves. They believe everything should be like the Olympics, where those who perform the best should get the gold. Most of us, though, enter into the field of nonprofit or philanthropy because we know the games are screwed up, and our job is to do whatever we can to bring balance by making conditions equal. How can you give someone a gold medal for Alpine skiing, for instance, when they have two skis and the other skiers have only one ski, or a broken ski, or there is not enough snow on their track? Let’s focus on making sure everyone competes under the same conditions before we reward the best performers.

Even if conditions are equal, though, sadly the competition will still not be fair. That’s because everything is relationship based. Those who have the best relationships will always get ahead, and poor families, and communities of color, and struggling schools and scrappy nonprofits will seldom have the same level of relationships with influential people.

That’s why our work is important. We above most people understand that equity comes first. Sometimes, though, we also forget, and we also fall into the accountability trap.

If we want equity, we must start with equity. And there are instances where it is working. Finland, for example, has become one of the best school systems in the world, if not the best. They focus on ensuring there is equity first. In fact, they don’t even have a word for “accountability.” There are few standardized tests, for example, and they don’t make their principals spend 80 hours writing a grant to get the resources they need, a grant so awful it’s like taking a handmade quilt, gathering crazy ants onto it, then wrapping the quilt around yourself while listening to Passenger. They focus first on making sure every student has the same opportunity. And yet they are excelling. In comparison, Norway, with a similar homogenous population, has bought into this system of competition, punishment, and accountability, and they are not doing nearly as well. This is only one example, but it is a strong one.

Now that I’ve become a parent, I think a lot about how families are structured and what kind I would like mine to be. Imagine a family that is ultra competitive, where children are in constant competition with one another and rewarded by their parents. “John got 5 A’s this quarter, so we’re going to take him to Disneyland, yay! Have some more food, son, you deserve it. The rest of you, you got B’s, you need to shape up. Jimmy, I don’t care that you got mugged twice last month while walking home. Toughen up and stop whining. Be a man like John here.” (Sadly, I actually know some parents who are like that).

Most of us can see how awful it would be to live in such a family. But this is what our society is increasingly becoming like.

Many of us continue to do this work because we believe there shouldn’t be have to be winners and losers all the time, especially when we are talking about kids. All of them deserve a chance to succeed, and it pisses me off when idiots wield “accountability” as a reason to justify their thoughtless decisions. If we want EVERYONE to succeed, and not just a select few, then we must ensure everyone has the same opportunities. When it comes to accountability and quality and equity, it is not a chicken-and-egg argument. It is equity that will lead to quality and accountability, not the other way around.

Help, I suck at time management!

Posted on February 18, 2014February 18, 2014 by Vu

Hi everyone. This is not going to be a high-quality post, because I spent many, many hours this weekend watching House of Cards on Netflix. Darn you, Frank Underwood, you creepy, effective bastard and your ruthlessly efficient wife! Now it is 12:30am and I am only beginning to work on this post, which is really more like a cry for help. I was going to skip writing this week, but I want to set a good example for my son, who is now 10-months-old. “Son,” I told him today while he was snuggled up on my lap, “always be consistent, sometimes even at the cost of quali—what…what is that in your mouth?! Is that a paperclip?! Ack! Where did you get this paperclip?! Spit that out! Spit it out right now! Stop squirming! Open your mouth! No! You can’t eat this paperclip! Stop biting Daddy! OW!”

So let’s talk about time management. We are all incredibly busy people. Helping make the world better takes a lot of time. I am always amazed at the people who can manage their time well. They tend to be morning people, and they wake up at 5am to do some yoga and drink a green smoothie made from wheatgrass and hemp oil or something before heading to the office by 7am and they’re all like “I feel so good because I exercised this morning, and wheatgrass is soooo good for you.” If you are one of these people, I admire and hate you in equal measures.

I am not one of these people. Before the baby came along, I woke up at 9:30am and got to the office at 10am. Then I’d work until whenever, coming home anywhere from 6pm to 10pm. That seems like a solid 8 to 12 hours per day, except those hours are not efficient. Maybe 5 hours was spent doing actual work. The rest would be filled with reading the news, arguing with various people about the Walking Dead or Game of Thrones, and looking at pictures of cute baby animals. Then, at home, feeling awful that I didn’t get much accomplished, I would put in several hours at night—unless TBS has a marathon of The Golden Girls, because, come on, those girls, Dorothy, Rose, Blanche, and Sophia are hilarious!

Now that the baby is here, time is even scarcer. My emails are going crazy, I have way too many meetings, and I haven’t been sleeping enough. I must get a handle on things. A while ago I wrote about the four different work styles. Some of us are Dragons, some are Unicorns, others are Phoenix, and others are Lion-Turtles. Reading that post again, I realized that they each handle time management differently:

Dragons are probably the best time managers, since they are action-oriented and are hard set on deadlines. They don’t like excuses. If you say you’re going to do something, you better do it, or a Dragon will set your hair on fire. Quality may sometimes be debatable, but stuff will get done.

Phoenixes will commit to just about anything because they get bored easily and need to work on a billion things all at once. But then they get distracted by shiny new projects and drop balls left and right. They are poor time managers but because they’re usually charismatic, the rest of us tend to let it slide.

Lion-Turtles take forever to think about things because they need everything to be absolutely perfect. They are systematic and organized with their time. They, like the Dragons, are deadline-driven and high-quality, but they need plenty of lead time in order to analyze and think about everything.

Unicorns are considerate and want to be helpful, so they’ll often spend time on other people’s projects even at the cost of doing their own work. They put people before time, and they overcommit. So if a coworker is feeling down, they’ll drop their own work to cheer that person up. In other words, they also suck at time management.

Crap, I think I am a Phoenix-Unicorn hybrid, the two worst time-managers among the four styles. Dragons are awesome this area, followed by Lion-Turtles (I think Frank and Claire in House of Cards are these two styles respectively). I had planned to write a post called “10 Time Management Tips for Busy Nonprofit Peeps,” but I don’t think I am qualified to dish advice on something I pretty much suck at.

So, I need your help. What strategies do you use to manage your time? There are tons of time-management tips out there. They all make sense. “Tip 1: Make a To-Do list. Tip 2: Prioritize your list. Tip 3: Do the stuff on your list.” But it’s not that simple! To-do lists work for some people. Plus, we nonprofits are all understaffed, so we default to the Competency Paradox, which states that the more competent you are, the more work you get. Things are getting out of control! It’s 1:45am and the baby wakes up in 5 hours!

Let me know what works for you, and what style you are. You can type it in the comment section. Or if you’re free this week, I’d be glad to get coffee or a drink to talk about it for several hours.

Nonprofit professionals: You are each a unicorn

Posted on February 14, 2014April 9, 2017 by Vu

The more I work in this field, the more amazed and inspired I am by the people in it. You are some of the smartest people I know. You could choose to pursue work elsewhere for much better pay and prestige. But you are here in this field fighting each day to lift up our families and strengthen our communities. You are awesome because you know that awful things in the world do not stop happening when we don’t think about them. You chose this work and stick around because you believe that if we want to make the world better, we can’t wait around for Fate or other people to take care of things.

The work is never easy, and we put up with a lot of crap, and in the quest to help end homelessness, to make elders feel less lonely, to expose kids to art and music, to make the world greener, to change unfair policies, to undo the forces of racism and homophobia and sexism and oppression, and overall to make the world better, we sometimes forget to stop to appreciate ourselves and give ourselves and each other some credit.

So today, Valentine’s Day, I just want to say that you are each a unicorn to me.

To the program staff who are on the front line helping clients, who stay late in the evenings and weekends to tutor a student or serve a hot meal to the hungry or comfort the lonely, you are each a unicorn.

To the development professionals who stuff thousands of letters, make dozens of calls per week, write grants, lead program tours, coordinate special events, and generally keep the organization afloat, you are each a unicorn.

To the admin staff who spend endless energy herding cats and putting out fires, who wake up in cold sweat after having nightmares about the budgets and HR policies and being able to make payroll this month, you are each a unicorn.

To the social justice activists and advocates who stand on the sidewalks in the cold to gather signatures and to push for better laws, who sometimes get arrested for civil disobedience in the name of equity, you are each a unicorn.

To the office management staff who keep the lights on and file paper and manage people’s schedules and check the mail and pay the bills and answer phone calls, you are each a unicorn.

To the financial management staff who make sure we stay on budget and can answer questions about where we’re spending money, who understand and explain obscure concepts like unrestricted and temporarily restricted and balance sheets and reserves, you are each a unicorn.

To the volunteer managers who wrangle the best out of people, to get them to pull up blackberry brambles and pick up litter and mentor kids, and make them feel appreciated so they come back and do it again, you are each a unicorn.

To the marketing and communication staff, who are keeping the fires alight so others can see the importance of our work, so the world can see the people whom we see every day, you are each a unicorn.

To the community organizers and community builders who get people to talk to one another, to help them realize their individual and collective power, to get neighbors to be more neighborly, you are each a unicorn.

I know I might have forgotten some people. Thank you for all that you do. Today, take a moment to give yourself some credit. You are a unicorn. A smart and charming and good-looking unicorn who is helping to make the world better. Take a moment to tell your colleagues that they are a unicorn to you.

Then, go home early and try not to work this weekend. Injustice and inequity will still be there to do battle with you afterward. You deserve a break, you awesome unicorn you.

8 Recipes from the Nonprofit Cookbook

Posted on February 10, 2014February 10, 2014 by Vu

Every once a while I get a chance to infiltrate the campus of a major corporation like Microsoft. Usually it’s to beg someone to join our board or to be a sponsor of our annual event (ideally, both). These places are very different from nonprofits, but luckily, I’ve learned to blend in by using the lingo. Walking up to the reception desk, for example, I’ll pretend to say something on the phone like, “Yes, I know you’re cranking against deliverables–we all are–but the adminisphere needs the CRM to be in beta drop and repro by next week or we are all SOL, so tell your PM to get the chips and salsa buttoned down!” Except for my aura of stress and exhaustion, no one suspects that I am from the nonprofit world.

Until I enter the cafeteria. Did you know many big companies have cafeterias? Last month, I visited he one at Microsoft, and it is amazing! They have these cool stations, with different types of hot food. They even have vegetarian/vegan food. All for very reasonable prices. I get so excited seeing all this convenient and affordable food, freshly prepared every day, and it shows. I ran around, expressing delight at everything, embarrassing the host. “Dude, calm down,” he whispered, “It’s like you’ve never seen food before.” The forks and spoons are all compostable, made from potatoes. “This is totally awesome,” I said, chewing on a piece of Panko-crusted tofu, “This tofu tastes like childhood. And this fork is delicious!” Ah, to have hot food prepared for you every day, to eat with edible utensils!

“So,” I said, calming down, “would you consider joining our board?”

It’s disappointing to come back down to earth, where we have no company-sponsored cafeteria, where last week one of the staff interrupted me to ask whether there was any food left over from the meeting the previous night. Let’s face it, we nonprofit folks have different eating habits than the corporate types. First, because we don’t have the same financial resources. Second, we usually also don’t have a lot of time, since we’re always helping people and stuff.

However, that shouldn’t mean that we can’t eat delicious, nutritious, and affordable meals. Also, we don’t like to waste food, and there is always a ton of food left over from various meetings. That’s why, prompted by Director Jen of Virginia, I’ve been thinking of writing a cookbook for nonprofit professionals. I’m working on it between episodes of the Walking Dead, but I wanted to give you a sample of what will be in the book. Here are a few recipes. I also asked friends of NWB’s Facebook page for suggestions.

The ED Ramen Bowl: Prepare one package of ramen. Add some frozen vegetables. Microwave for 5 minutes. Eat while reading financial statements or having a meeting with a staff. One hour later, eat a Cliff Bar while running to a meeting. Serves 1.

Fundraiser Wine Sangria: After every annual event, you will inevitably be left with several bottles of wine that have been partially finished. Don’t dump those down the drain! Combine and pour about 2 bottles’ worth into a punch bowl, add 2 sliced lemons, 2 sliced oranges, 2 shots of brandy or vodka, and 4 cups of leftover club soda or ginger ale or whatever, stir, and chill for a refreshing drink at the debriefing session. Serves 8, or serves 4 twice.

I-Forgot-My-Lunch Pasta: Having dried pasta and jarred spaghetti sauce in the office is a major time and money saver. For a quick meal, add dry pasta to a large microwave-safe glass bowl. Add water to one or two inches above pasta. Microwave for 15 minutes. Go answer some emails. Check for doneness and microwave 3 more minutes as necessary. Carefully drain pasta and return to bowl. Add pasta sauce to your liking, and stir. The hot bowl will heat up the pasta sauce. Serves 1 to 5. If you want more nutrition, add frozen or fresh vegetables and microwave an additional 3 minutes.

Hummus Platter Pizza: Hummus has gotten very popular, and that’s why 95% of nonprofit group meetings will feature this item, along with baby carrots, sugar snap peas, broccoli florets, and pita wedges. You will always have more hummus than people will eat, so why not make a delicious “pizza” after the meeting? Take leftover pita wedges, spread hummus on top, slice and add leftover baby carrots, snap peas, and broccoli, cover with shredded cheese cubes leftover from another meeting, and bake at 350 degrees for 10 minutes. Serves 1 to 5.

Morning-After Breakfast Melt (Contributed by J Eric Smith): “Put the leftovers from last night’s meeting/event snack platters in a bowl. Pretty consistently, the things that no one ever eats off the platter are the pepper jack cheese, the weird salami looking stuff with more white fat than red meat in it, the cauliflower florets, and those strange, flat, brown things in the snack mix that taste like Worcestershire sauce. Heat in microwave until the cheese melts. Eat at desk, with aspirin garnish.” Serves 1 to 8.

The Team-Building Stone Soup: Food being left in the fridge for too long can cause consternation among staff. So every month, make a delicious “minestrone” soup. Add one carton of vegetable stock and one jar of tomato-based pasta sauce to a large pot. Season with salt, pepper, and a tablespoon or dried Italian seasoning (rub between your fingertips as you add for extra flavor). Add a splash of red wine left over from an event and half a cup of small dried pasta. Then have each staff look through the fridge and see what they can contribute to the soup: cheese, tuna salads, that weird kombucha tea with its “mother” floating inside, other soups. Simmer till the pasta is cooked. Not only is this a great way to clean out the fridge, it’s also a wonderful team-building activity. Serves the entire team.

Pastry bread pudding: Breakfast pastries are like government grants. At first they seem like a good idea, but you quickly get sick from how heavy they are. And yet, which nonprofit has not had a box of assorted pastries left over after an early-morning meeting? Preheat oven to 350 degrees. Cut 8 pastries into small pieces, shove into a baking pan, and drizzle 3 tablespoons melted butter over pieces. In a mixing bowl, whisk 4 eggs, 2 cups milk, 1 teaspoon cinnamon, ½ cup sugar, and 1 teaspoon vanilla. Pour over pastries and make sure everything is covered in liquid. Bake for 40 to 50 minutes. Serves 3 to 8.

The Development Director Omelette (Contributed by Rachel Schachter): “Take a dozen eggs out of the fridge. Give your ED a list of donors to call. Wait one week. Throw one egg at him for every donor not called. Go to store. Buy more eggs, repeat as necessary.” (Note from NWB: This is actually not a recipe and is very wasteful of eggs, which should be saved for the real recipes, like the bread pudding above).

I’ll be developing more recipes for the cookbook. Please send in your nonprofit recipes and any suggestions you may have. Remember: Just because we’re in nonprofit, and cranking against deliverables, doesn’t mean we can’t eat well.

Ooh, my ramen is ready!