marketing

[Image description: A grey koalas peeking out from behind a tree trunk, staring directly at the camera. This koalas has nothing to do with this post. Or does it. Guess you better read the rest of the post to find out. Image from Pixabay.com. By the way, koalas look cute and cuddly, but I hear they’re kind of vicious. They’d not unlike some board members, ha!]

A while ago, I read about Juicero, a wifi-connected juicing machine. It was originally $700, and you had to subscribe to these proprietary packets of cut-up fruit and veggies for $7 each. You put a packet into the machine and turn it on—with an app on your phone, I guess—and it squeezes out one glass of refreshing juice! It was, at the time, the apex of human achievement. Alas, this tale of innovation and disruption did not have a happy ending. Bloomberg did an investigation and found out that you can squeeze the packets by hand and get the same amount of juice. They wrote a story about it, and the price for the Juicero dropped to $400 before the company tanked completely, and now people have to squeeze juice using non-wi-fied juicers, like common peasants.

Why the heck am I telling you this? Simple: I keep encountering people who say that nonprofits should act more like for-profits. You probably do too. And of course, many of us bristle at the bizsplaining and the condescension. There are many blog posts out there, and many of them are incredibly insulting and make you want to roll your eyes: “Make sure you have what people in the business sector call a ‘bizz-nezz puh-lan.’ It lays out these things called ‘go-als.’ Businesses also do what is known as ‘ac-count-ing’ ”Continue reading →

This weekend we had a party for my son, who turned one. This kid was not going to remember anything, so it was really a party for us. Still, it is customary in Vietnamese culture (and I hear Korean culture) that when a child turns one, an assortment of objects are placed in front of him. Each object represents a profession, and the first thing he picks up is indicative of what he’ll be. Parents usually lay out things like a stethoscope, a gavel, a caliper, a syringe, and some money. The really ambitious parents will lay out a stethogavel. Or a wedding ring glued to a lottery ticket.

On a silver tray we placed all the items and set the baby down on the ground. He looked at the 60 or so people gathered around him, then slowly reached toward his destiny. I was hoping he would choose the unicorn card I placed on the tray, the unicorn of course representing all of us in nonprofit. His hand hovered over the objects, and he picked up the maraca.

And that brings me to today’s topic: Marketing and branding. I’ve been hearing a lot about these concepts lately, since everyone is talking about them. “Develop your personal brand,” I hear, or “improve your elevator pitch” or “engage your donors through social media” or “Vu, could you please wear a shirt with buttons and comb your hair for the site visit?” etc.Continue reading →

7 game-changing things nonprofits can learn from for-profits

SU/FU: The secret to branding success