Every once a while we nonprofits have a retreat to select or reevaluate organizational values. Invariably during the brainstorming, someone will scream out “Accountability!” and feel very proud for thinking up such an awesome value, and others will nod their heads in agreement. Accountability has become as American as organic gluten-free non-GMO apple pie. Which is why politicians use it all the time. If I ever decided to run for public office, my speech will probably go something like this: “Middle class! Small businesses! Patriotism! Accountability! America! Bald Eagle! Accountability! Vote for me!”
But every time I hear it, it grates on my nerves. Sure, at first it sounds great. I mean, who doesn’t like it when people do what they say they’re going to do and take the consequences for their mistakes and failures. But as we look closer, Accountability sucks as a value, and society’s focus on it has led to more bad than good. Consider: Continue reading “Why we should rethink Accountability as an organizational and societal value”