Exploring the fun and frustrations of nonprofit work
Hi everyone, happy December. I do a lot of speaking, and a question I get asked often is “If you could go back in time to earlier in your career, what would you tell your younger self?” This is when you know that you are getting old, when people ask you this question. It is a badge of hard-earned wisdom. So, here, in no particular order, are a few things I would tell myself, gathered from experience and failures in the field, and from working with much smarter people:
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Remember that couple that did a gender reveal party earlier this year and ended up starting a wildfire that lasted two months and burned down 22,000 acres? Gender reveals are ridiculous, corny, and harmful. I don’t think aliens are going to give us advanced technology as long as we keep doing inane things like this.
But what does this have to do with anything? We’ll get there. A long time ago, before Omicron, before Delta, before the original variant, I met with a foundation program officer for coffee. “We’re in a process to figure out our strategic funding priorities this year,” they said, “what are your thoughts on this?” I took a long sip of my hot cocoa, trying to figure out how to sound diplomatic. But I have no poker face and probably looked like this cat.
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Hi everyone, it’s Thanksgiving this week. I know this holiday is fraught for many people, especially Native colleagues, due to the legacy of colonization and stolen Indigenous land. And now, with this Rittenhouse verdict, I don’t even know what to say. I don’t have the energy right now to think about it without spiraling into despair.
There are so many ways the world has been shitty, and these last few years have been some of the shittiest ever. And our sector sometimes helps to maintain this awfulness through its archaic, inequitable practices, which I and others frequently call out.
However, there are also wonderful things happening, big and small, and amazing folks working to make our world better, and we should acknowledge this. It is so easy to see how messed up everything is, that we forget that there is also really great stuff happening. I am particularly prone to this lately, I’ve realized. So here are some things in our sector that I am grateful for, in no order of importance, and definitely not comprehensive:
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I always joke that when I start writing and producing Nonprofit The Musical, one of the characters would be a consulting robot. It’s a robot that is a consultant, and it repeats exactly what the staff says, but the board actually listens to it! If you’re a consultant, you might be offended by that joke. But let’s be honest, this is one of the reasons we hire consultants, and effective consultants recognize that this is a necessary role they play.
This is because we have a rampant belief in our sector that people from outside our organization/community/geographic area are somehow more knowledgeable and effective than the people in it. I am calling it the Outsider Efficacy Bias (OEB), unless there’s a better name for it. Here are some ways it manifests:
Every year at about this time, as people become more inclined to donate to charity for the holidays, memes start floating around regarding nonprofit overhead rates. “Don’t give to these orgs! Only 4 cents of every dollar you donate go to helping people! The other 96 cents go to mansions and truffles for their well-paid executives!” Which is quite ridiculous; most nonprofit executives only have at most two mansions, and consume no more than 100 grams of Périgord black truffles each week. Sadly, the public is pretty clueless regarding our work and are quick to latch on to nonsense regarding overhead. I wrote about it here in How to deal with uninformed nonprofit-watchdogs around the holidays.
Unfortunately, one of the biggest drivers of the narrative around overhead being no-good-very-bad are nonprofits themselves. Specifically, large international organizations with significant brand recognition. They usually do vital, life-saving and life-changing work, so I am not here to question their programs and services. However, in their quest to raise funds, they continue to use archaic messaging around overhead that are toxic for the entire sector. Here are a few examples:
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