Is there such a thing as too much gratitude? Yes, and it’s been harmful to our work

[Image description: A closeup of a koala’s face. They look calm, with a serene half-smile, staring off to the right. Pixabay.com]

An executive director colleague told me he received $1,000 from a corporation for his organization’s emergency funds to help people pay for food and rent. Of course, he thanked the representative on the phone and sent a letter. A few days later, he got an email asking whether the nonprofit would mind publicly acknowledging the corporation and its $1K gift on some combination of social media, website, and newsletter. I could hear the weariness in his voice. He and his team had been working nonstop on the front line and barely had time to breathe. “I kind of wanted to be petty and just return the money. But I can’t, because people are starving.”

If there’s one thing that’s been beaten into all of us in the sector, it is the concept of gratitude. Donors and funders should definitely be thanked, preferably throughout the year and in multiple forms: Handwritten note, phone calls, recognition events, maybe a swag mug. It should be as personal as possible so as to not seem routine. “You can never thank someone too much,” a development director colleague told me.

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Thankful for nonprofits—as vital, invisible, and underappreciated as air

[Image description: Golden sunlight streaming through a forest of pine trees. Pixabay.com. By the way, someone told me they didn’t understand why I write these image descriptions. It is not just for fun. Image descriptions help people who have vision impairment. Read more here.]

Hi everyone. This week is Thanksgiving in the US, a holiday revolving around food and spending time with the people closest to us, the people we love despite their continuing to have no understanding of what we do. It’s capacity building, Dad, holistic organizational capacity building combined with equitable leadership development, I’ve told you a hundred times, gaw!

Thanksgiving forces us to reflect on what we are grateful for, the people and things we often take for granted, and this should include the fact that we are on, and benefit from, stolen Native land. Take a moment to read this article, “This Thanksgiving, Educate Your Family About Native History and Culture.”

Continue reading “Thankful for nonprofits—as vital, invisible, and underappreciated as air”

We need to talk about the handwritten thank-you note

[Image description: A note with the words “Thank You,” on top of a beige envelope. On the top right corner there’s a hand holding a pencil. This makes no sense. The note is clearly in ink, so why is this hand holding a pencil? Unless, the Thank You part is already printed on this stationary, so this person didn’t actually write that. But still, who would write a thank-you note in pencil? Unless, they’re planning to draw their gratitude. Maybe I should have stuck to the usual picture of a baby animal. Pixabay.com]

Hi everyone. Before we delve into today’s super exciting topic, in the spirit of ending the Nonprofit Hunger Games I am declaring this week to be Wear Another Nonprofit’s T-shirt Week. Let’s help promote one another’s organizations like the awesome unicorns of Equity that we are. Show love to orgs that you don’t work for and are not on the board of. Swap T-shirts the way that some professional sports players swap jerseys. Take pictures and tweet with the hashtag #NonprofitsSupportingNonprofits. At the end of the week, 10 winners will be randomly chosen to receive…the satisfaction of making the sector better.

OK, let’s talk about the handwritten thank-you note (HWTYN). First of all, I love them. I know many of you do as well, especially the fundraisers in the sector, who have turned the HWTYN into an art form. Some of the leaders I look up to the most have gotten so skilled at this that it seems they spend considerable time writing thoughtful and highly personalized notes—“Dear Vu, it was so lovely to have lunch with you today at Piroshky on 3rd! I am glad I took your recommendation and tried the borscht. You changed my mind on beets, and thus, you changed my entire life trajectory”—and YET are able to warp time and space so that their HWTYN arrives mere hours after I meet with them.

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Being thankful is not enough. Here are 21 tips to help you do a better job thanking people

[Image description: A little rottweiler puppy, lying on the ground, resting on its paws, looking to our left. This puppy is clearly just click-bait for this post. Pixabay.com]
Hi everyone, before we get into this week’s post, please take a moment to help people affected by the wildfires in California. Your donations and support in other ways make a difference.

Thanksgiving is coming up this week, and all of us in the US will likely be reflecting on things for which we are each thankful. That’s great. Gratitude has been scientifically proven to lead to all sorts of benefits, from reducing stress, to improving sleep, to making people around us less likely to poison our hummus.

What we kind of suck at is expressing gratitude to other people. Heck, 33% of workers have not been recognized in the past six months, and 21% have never ever been recognized ever, which is really sad. If I had a nickel for every time I learn that someone feels underappreciated—an ED by their board, staff by the leadership, volunteers by the staff, grantees by their funders, etc.—I would have…approximately 65 cents. That’s still a lot in nonprofit. Continue reading “Being thankful is not enough. Here are 21 tips to help you do a better job thanking people”

A time for gracious anger

[Image description: A raging fire in the background. In the foreground is the silhouette of a wooden chair and some branches. Image obtained from Pixabay.com]

Hi everyone. If you have been reading the news this weekend about the white supremacists, hooded KKK members, and Nazis protesting in Charlottesville and the car the plowed into counter-protesters, killing several and injuring dozens of others, and our president’s cowardly response blaming “both sides,” you may be feeling a combination of weariness and hopelessness and anger. And fear for the people we love and for our country, the United States. This feeling has become familiar these past few months. I don’t really know what to say in this post. I know the arc of the moral universe is long but it bends…I don’t know. In recent months it seems that this arc is bending the opposite way, toward injustice, racism, misogyny, bigotry. “The heat here is nothing compared to what you’re going to get in the ovens,” says a white supremacist in the protest. It seems our side, the side that fights for inclusivity and justice and compassion, is losing.

A while ago, a colleague of mine, Nancy Long of 501 Commons, shared with me her philosophy of cultivating gratitude and impatience and how we must work toward a balance between the two, the balance of appreciating what we have, but to be impatient and to use that energy to push for change. This concept has stuck with me over the years; it is wise counsel on some of the darkest days.

Reflecting on Nancy’s words, I realize the horrible events and the state of generalized fear and anxiety of the past few months require us to balance something more difficult than Gratitude and Impatience, and that is Grace and Anger. Continue reading “A time for gracious anger”